Window and Patio Door Instalation
As part of an Energy Audit Retrofit we researched window manufactures on the NRC web site (http://oee.nrcan.gc.ca/residential/personal/new-windows-doors.cfm?attr=4) and decided to go with Northstar Windows due to their high efficiency rating and quality manufacturing. In our area we initially found two companies who were dealers for that company and decided to go with Aurora Home Hardware.
The sales people were helpful in answering questions, working through our options and explaining the benefits of the product. Their quote was very competitive. On installation day, the installers arrived a bit late but ultimately did a good job on the interior and exterior work. They cleaned up (mostly) but were unable to complete the installation of 5 windows and 1 patio door so a second appointment was required. The windows appear to be well manufactured and well finished and in the winter we find the double pane glass to be a vast improvement over our old windows. The final Energy Audit did reveal some minimal air leaks coming from the wall but the inspector indicated that was acceptable. The window units seemed air tight. We are very pleased with the product and the installation.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Improve communication.
- Any advice to offer fellow homeowners facing a similar project?
- Research the ratings on windows on the NRC web site (as noted).