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Shubrook Construction Ltd.
Rating: 1 out of 5
Flooring Contractor in London, Middlesex
Need a General contractor, Window Contractor, Security specialist and business services, Kitchen Renovation Company, Electrician, Handyman, Landscaping Company, Carpenter, Mason, Excavation Specialist, Metal worker, Pool company, Concrete Specialist, Fences & Gates Specialist, Flooring Contractor, Paving Contractor, Cabinet maker, Plumber, Tiler & Cleaning company based in London or nearby? Shubrook Construction Ltd. can help you. We pride ourselves on the quality work that we deliver to each and every client. Contact us to talk about your job and get a quote.
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Latest review:
In May 2019, I hired Shubrook Constructions to do landscaping. The company installed a water feature with bubbling rock as part of the landscaping. In July 2020, the pump that was under warranty stopped working. I informed the owner about the pump malfunction on July 6, 2020, and requested that he replace the pump or provide me with the warranty papers. On July 10, 2019, I wrote directly to the pump manufacturer in the UK and copied the owner. The manufacturer asked for the pump purchase information to carry out the proper paperwork to affect a warranty return. The company representative from the Sales and Customer Service noted: "I am unable to replace a pump under warranty without proof of purchase." On August 3, 2019, I followed up with Shubrook Constructions. While the company provides a one-year warranty for their work, the pump was still under warranty. I told the owner that if he could not replace the pump, please provide me with the required papers to get the pump directly from the manufacturer. I received the owner's response that the pump is getting delivered. It should be here within a few weeks. On September I2, 2020, I received another email from the owner about another delivery date. After repeated attempts and follow-ups with the business, the company installed the pump that did not display the bubbling feature I paid the money for. I told the owner I was very dissatisfied. The owner assured me that he would install the same/similar pump. Due to COVID-19, I was very patient with the company. After repeated attempts and emails, on June 15, 2021, the owner indicated that he would install the pump by the end of that week. However, he did not come to install the pump nor inform me that he would not be installing it. On June 21, 2021, I contacted Better Business Bureau (BBB) to resolve the issue. That same day I received a text from Shubrook Construction owner "Got the pump. Will be stopping by tomorrow to install." I informed BBB of the text and that I would withdraw the complaint if he installed the pump. However, the owner did not install the pump. On July 20, 2021, I received a response from BBB: "Your BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company." I contacted the Canadian Home Builders' Association. They informed me that as "Shubrook Constructions is not a member of the Canadian Home Builders' Association," they could not assist me. After talking with the College of Trades, I contacted Consumer Protection, Ontario. They reviewed my file and assigned a consumer officer from the Consumer Services Operations Division in December 2021. The officer offered a mediation. On December 17, 2021, I received the following response from the consumer officer, and they referred me to legal services: "The ministry may mediate a complaint if the parties agree to mediation. The business named in your complaint does not agree to mediation. Your complaint suggests that there may be evidence of a contravention of consumer law." In summary, Shubrook Constructions: 1) did not replace the pump with the quality that would provide the same bubbling rock feature even though the owner informed me that he has the pump and will install it; 2) did not return the hose that the owner took that I paid for. When I questioned why the owner took the hose with the old pump, I understood that he would replace the entire unit; nor 3) provide me with the warranty papers and the receipt for the pump that the manufacturer required. Fortunately for me, when I contacted the pump manufacturer and explained the situation, the sales and customer service wrote: "Ideally, we would like the pump purchase information so that we can carry out the right paperwork to effect a warranty return for you, but if that is not forthcoming, as a customer of ours with a warranty failure, we will put this right for you." And he sent the pump, free of charge. The company was terrific. However, the pump did not come with the hose. I have learned a lot through this experience. I should have insisted on the warranty papers rather than taking the owner's word for it. Further, I should have contacted BBB to check if the company is BBB accredited. Shubrook Constructions was not BBB accredited - if the business is not an Accredited BBB Business, they are not required to respond to complaints. Also, in the future, I will contact the City of London for any construction work or updates to my home. The city can help consumers understand construction codes (e.g., window well installation). In some cases, an inspector can also do an inspection. Through the College of Trades, one can check what any business is licensed for and isn't. One can contact the Canadian Home Builders' Association for home building information. I have written to local and provincial officials to strengthen construction and landscaping laws. Fortunately for me, the manufacturer demonstrated very high-quality customer service. They replaced the pump without papers and helped me understand what I needed to install it as I no longer had the hose from the old pump.
Carlos Lainez Colin
No reviews yet
Flooring Contractor in London, Middlesex
With six years of hands-on experience in the concrete industry, I bring skill, precision, and pride to every project I take on. As a Red Seal certified cement finisher and a member of Labourers’ Union Local 1059, I’ve built a strong foundation working on a wide range of residential, commercial, and industrial jobs. My focus is simple: deliver top-quality workmanship that stands the test of time. Whether it’s flatwork, finishing, or detailed concrete applications, I approach each job with attention to detail, efficiency, and a commitment to doing it right the first time. I take pride in maintaining high professional standards, staying reliable on-site, and ensuring every client or contractor I work with can trust the quality of the final product. When you hire me, you’re getting experience, accountability, and a strong work ethic backed by certified training and union standards.
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Cole Mclachlan
No reviews yet
Flooring Contractor in London, Middlesex
Cole McLachlan Concrete Services With nearly a decade of hands-on experience in the concrete industry, I proudly serve London, Ontario and the surrounding areas. I completed my apprenticeship with LiUNA 1059 and earned my Red Seal certification, giving me a strong foundation in agricultural, residential, and civil concrete work. I take pride in delivering durable, high-quality results that not only look great but are built to last. My goal is to provide affordable pricing, reliable service, and a smooth experience from start to finish. I understand the importance of timelines and clear communication, and I work hard to ensure every project is completed efficiently and to a high standard. Whether you’re planning a new project or improving an existing space, I’m committed to bringing your vision to life with precision and care
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NFK renovation
No reviews yet
Flooring Contractor in London, Middlesex
I am a general contractor
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Devang
No reviews yet
Flooring Contractor in London, Middlesex
I am an Electrical Technician Professional. Working 4 days a week doing maintenance for well established firm. Rest of the days I do side hustle in Residential Electrical work to make my self and client happy.
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Ibrahim Alali
New on HomeStars
Flooring Contractor in London, Middlesex
"Welcome to my profile! As an experienced handyman and flooring specialist serving the Windsor area, I specialize in expert ceramic tile setting, custom shower designs, and seamless luxury vinyl plank (LVP) and laminate installations. Quality workmanship, reliability, and precision are at the heart of everything I do. From small updates to full home renovations, I treat every project with the utmost care. Contact me today to discuss your vision and let's get to work!"
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PrideGuys Hardscaping
No reviews yet
Flooring Contractor in London, Middlesex
Welcome to PrideGuys, Take pride in your backyard creations. Serving London Ontario. At PrideGuys we take pride in being an integral part of our local community, offering top-notch and reliable hardscaping solutions to enhance the beauty of your backyard.
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Arefco
No reviews yet
Flooring Contractor in London, Middlesex
More than 25 years of experience in tiles, ceramics, kitchens and bathrooms
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Satish Dangi
No reviews yet
Flooring Contractor in London, Middlesex
I have been working in handyman and renovation services since 2018. I have strong experience in painting, drywall repair, flooring, tiling, trim work, caulking, and general home maintenance. I specialize in full home remodeling, including kitchens and bathrooms. I have completed many basement and apartment renovation projects and have worked as a general contractor on various residential jobs. I also have experience in building and repairing decks and fences, along with exterior and interior renovation work. I focus on quality workmanship, reliability, and completing projects on time while ensuring customer satisfaction.
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Cedar property maintenance
Rating: 1 out of 5
Flooring Contractor in London, Middlesex
We’re a a newer company but it doesn't mean we lack experience and qualifications. As a company we strive to always give our customers the best serves that we can offer and leave them satisfied with our work.
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Latest review:
Lay lawn or sow grass- 21 May 2025
Cedar Property was supposed to call me Tues. Morning to discuss details and to arrange a visit. He never called all day. He had said he could do the job but I guess he changed his mind. He could have let me know. I therefore didn't hire him. Regards, Linda
Home Reno’s .co
No reviews yet
Flooring Contractor in London, Middlesex
Your trusted local handyman for prompt, professional, and courteous service. I understand the importance of a well-maintained home and strive to provide affordable solutions tailored to your needs. Let me take the stress out of home repairs!
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Silver creek Construction
No reviews yet
Flooring Contractor in London, Middlesex
Honest-Reliable-Quality. We have been operating in the Home Renovation Industry for many years. We here at Silver Creek Construction are focused on Customer Satisfaction, reliability and being cost efficient. The trades we offer include: -Tile setting -Finish Trim installation -Floor Instillation -Drywall installation -Mud/taping of drywall.
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Topdown Property Solutions
No reviews yet
Flooring Contractor in London, Middlesex
"Tired of dealing with multiple contractors for different issues? We provide a hands on approach to home maintenance and renovations. We have the expertise to get the job done right, with our diverse range of services including renovations, general maintenance, demolition, foundation repairs, and minor plumbing, we solve your problems efficiently and effectively, giving you back your peace of mind. Licensed $ Insured
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SF handyman and contracting services
No reviews yet
Flooring Contractor in London, Middlesex
SF handyman and contracting services. we do it all !!!! all your household repairs. we have a team of electricians plumbers and hvac specialists for all your needs. painting and all indoor and outdoor services. call us today. !!!!!
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Jac of all trades
No reviews yet
Flooring Contractor in London, Middlesex
We’re a small company, but we make a big impact. We work hard and can do most anything. If you want quality work without breaking the bank, you want the Jac Of All Trades. For any questions or quotes feel free to email me at thejacofalltradeslondon on gmail
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Luis Correa
New on HomeStars
Flooring Contractor in London, Middlesex
LCC INNOVATION Comercial, residencial. Demolition. Maintenance.
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