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Shubrook Construction Ltd.
Rating: 1 out of 5
Need a General contractor, Window Contractor, Security specialist and business services, Kitchen Renovation Company, Electrician, Handyman, Landscaping Company, Carpenter, Mason, Excavation Specialist, Metal worker, Pool company, Concrete Specialist, Fences & Gates Specialist, Flooring Contractor, Paving Contractor, Cabinet maker, Plumber, Tiler & Cleaning company based in London or nearby? Shubrook Construction Ltd. can help you. We pride ourselves on the quality work that we deliver to each and every client. Contact us to talk about your job and get a quote.
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Latest review:
In May 2019, I hired Shubrook Constructions to do landscaping. The company installed a water feature with bubbling rock as part of the landscaping. In July 2020, the pump that was under warranty stopped working. I informed the owner about the pump malfunction on July 6, 2020, and requested that he replace the pump or provide me with the warranty papers. On July 10, 2019, I wrote directly to the pump manufacturer in the UK and copied the owner. The manufacturer asked for the pump purchase information to carry out the proper paperwork to affect a warranty return. The company representative from the Sales and Customer Service noted: "I am unable to replace a pump under warranty without proof of purchase." On August 3, 2019, I followed up with Shubrook Constructions. While the company provides a one-year warranty for their work, the pump was still under warranty. I told the owner that if he could not replace the pump, please provide me with the required papers to get the pump directly from the manufacturer. I received the owner's response that the pump is getting delivered. It should be here within a few weeks. On September I2, 2020, I received another email from the owner about another delivery date. After repeated attempts and follow-ups with the business, the company installed the pump that did not display the bubbling feature I paid the money for. I told the owner I was very dissatisfied. The owner assured me that he would install the same/similar pump. Due to COVID-19, I was very patient with the company. After repeated attempts and emails, on June 15, 2021, the owner indicated that he would install the pump by the end of that week. However, he did not come to install the pump nor inform me that he would not be installing it. On June 21, 2021, I contacted Better Business Bureau (BBB) to resolve the issue. That same day I received a text from Shubrook Construction owner "Got the pump. Will be stopping by tomorrow to install." I informed BBB of the text and that I would withdraw the complaint if he installed the pump. However, the owner did not install the pump. On July 20, 2021, I received a response from BBB: "Your BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company." I contacted the Canadian Home Builders' Association. They informed me that as "Shubrook Constructions is not a member of the Canadian Home Builders' Association," they could not assist me. After talking with the College of Trades, I contacted Consumer Protection, Ontario. They reviewed my file and assigned a consumer officer from the Consumer Services Operations Division in December 2021. The officer offered a mediation. On December 17, 2021, I received the following response from the consumer officer, and they referred me to legal services: "The ministry may mediate a complaint if the parties agree to mediation. The business named in your complaint does not agree to mediation. Your complaint suggests that there may be evidence of a contravention of consumer law." In summary, Shubrook Constructions: 1) did not replace the pump with the quality that would provide the same bubbling rock feature even though the owner informed me that he has the pump and will install it; 2) did not return the hose that the owner took that I paid for. When I questioned why the owner took the hose with the old pump, I understood that he would replace the entire unit; nor 3) provide me with the warranty papers and the receipt for the pump that the manufacturer required. Fortunately for me, when I contacted the pump manufacturer and explained the situation, the sales and customer service wrote: "Ideally, we would like the pump purchase information so that we can carry out the right paperwork to effect a warranty return for you, but if that is not forthcoming, as a customer of ours with a warranty failure, we will put this right for you." And he sent the pump, free of charge. The company was terrific. However, the pump did not come with the hose. I have learned a lot through this experience. I should have insisted on the warranty papers rather than taking the owner's word for it. Further, I should have contacted BBB to check if the company is BBB accredited. Shubrook Constructions was not BBB accredited - if the business is not an Accredited BBB Business, they are not required to respond to complaints. Also, in the future, I will contact the City of London for any construction work or updates to my home. The city can help consumers understand construction codes (e.g., window well installation). In some cases, an inspector can also do an inspection. Through the College of Trades, one can check what any business is licensed for and isn't. One can contact the Canadian Home Builders' Association for home building information. I have written to local and provincial officials to strengthen construction and landscaping laws. Fortunately for me, the manufacturer demonstrated very high-quality customer service. They replaced the pump without papers and helped me understand what I needed to install it as I no longer had the hose from the old pump.
Cedar property maintenance
Rating: 1 out of 5
We’re a a newer company but it doesn't mean we lack experience and qualifications. As a company we strive to always give our customers the best serves that we can offer and leave them satisfied with our work.
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Latest review:
Lay lawn or sow grass- 21 May 2025
Cedar Property was supposed to call me Tues. Morning to discuss details and to arrange a visit. He never called all day. He had said he could do the job but I guess he changed his mind. He could have let me know. I therefore didn't hire him. Regards, Linda
Divineip Corporation
Rating: 1 out of 5
Dear Majesty, we provide Divine customer service at a very low price.
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Latest review:
Paving and interlocking stone- 27 Sep 2025
My contract was handed off to some kid named Pav. It was supposed to be a 1 day job and prices were agreed on. The guy shows up at 12 with a friend, no tools, no materials and immediately heads out to lunch. Then insists I go to home Depot and rent out the concrete saw needed for the job along with 300 kgs of hpb which he was supposed to bring. When I told him I had to cut the amount of the tool rentals from his payment he got abusive. I had to call the cops to escort him off my property.
Edge Pro landscaping
Rating: 1 out of 5
We are a Landscaping company based out of Oshawa, Ontario. we specialize in interlocking and outdoor spaces. We can help bring your walkway or garden plans to life.
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Doyle Contracting
Rating: 1 out of 5
New company to the industry I have 4 years of experience in construction/trades Willing to work
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Latest review:
Build shed- 6 May 2025
I hired Doyle Contracting to put down cement and build a shed according to specifications I provided (I have provided a photo of the shed and the copy of the specs I provided. The shed I ordered did not have the cupola on top nor the plant pots, so none of that should in the photos). The work was mostly completed yesterday, but there were some issues with the quality of work around the windows and with the siding on the top edges of the shed. Doyle contracting agreed to take care of that only if I paid them more money. If you look at the photos of the work done and the photos from the specifications though it is obvious the work was not done properly. You can see around the windows in the front and on the edging the quality of work you will get if you hire them. For that reason, I would strongly argue against ever using Doyle Contracting and would find a different company if you ever need any work done.
ThatOneHandyGuy
Rating: 1 out of 5
You got 3 options, 1)cheap and fast won't have quality work, 2)fast and quality work won't be cheap 3)quality work and cheap won't be fast. pick one that works for you and we will work it. Suggest picking options 2 or 3 No guarantee on work with option 1 Old farm boy looking to help you with your day to day projects,clean ups and mock ups of new idea. Painting,cleaning, patching and maintaining.
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1000 islands pools and spas
Rating: 1 out of 5
1000 islands pools and spas can help you with your install or renovate swimming pool, install or maintain pond, install or replace water fountain, install or replace pool heating system, build shelter or outbuilding, install or replace pool cover, install or replace whirlpool, spa and wellness & opening & closing service for swimming pool request in Woodbridge and its surrounding cities. They’re at your disposal to listen and assist you in all your projects. Get in touch with 1000 islands pools and spas now to discuss your needs and arrange a quote.
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Latest review:
Install or replace whirlpool, SPA and wellness- 31 Mar 2025
It was an urgent repair. He showed up on time, said he was going to get a part and never returned. We waited 5 hours … tried calling and messaging several times to no avail. Had to scramble to find another repair person.
Stonewall Masonry
Rating: 1 out of 5
Professional mason of 12 years Police, cordial and helpful Knowledgable and intuitive with solutions to issues Large array of knowledge with other trades as well
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Mr Edge Lawn Care
New on HomeStars
Mr. edge With 12 years of experience in landscaping, we specialize in transforming your outdoor spaces. We offer custom fencing, driveway and patio interlocking, property maintenance, expert lawn care, tree and shrub trimming, planting, mulching, garden design, spring and fall cleanups, snow removal, power washing, deck work, asphalt sealing, concrete, and paving. Contact us today for a free consultation and experience the care we bring to every project.”
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Aspire stoneworks inc
New on HomeStars
Aspire Stoneworks helps Ottawa homeowners improve curb appeal and fix safety and water issues with professional interlock, solid front steps, and clean parging finishes. Owner-involved service, tidy job sites, and workmanship you can count on.
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Powar Building Contractors INC
New on HomeStars
At Powar Building Contractors INC, we’ve been building trust one basement at a time for over 25 years. Specializing in basement renovations, concrete work, waterproofing, and underpinning, we’ve helped hundreds of Ontario homeowners maximize their living space and protect their investment. From concept to completion, we handle every job with the precision and care your home deserves — on time, on budget, and built to last.
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Unicorn Landscaping
No reviews yet
At Unicorn, we specialize in creating stunning outdoor spaces that elevate any property. From design to installation and maintenance, our experienced team is dedicated to transforming landscapes into works of art. Let us bring your vision to life and enhance the beauty of your outdoor environment.
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MAAN & CO. CONSTRUCTION INC.
New on HomeStars
Maan & Co. Construction Inc. brings over 10 years of industry experience, specializing in all types of concrete and interlocking work. We are committed to delivering high-quality craftsmanship, durability, and attention to detail on every project. Our services include driveways, patios, walkways, and custom concrete solutions tailored to meet your needs. Contact us today to discuss your project: 📞 +1 855-268-MAAN(6226) 📞 4️⃣1️⃣6️⃣ 2️⃣6️⃣8️⃣ 0️⃣5️⃣4️⃣7️⃣
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Armour Asphalt
New on HomeStars
At Armour Asphalt, we can handle all of your paving and concrete needs, from new construction projects to tear-outs and replacements, fire damage restoration, and complete site rehabilitation. With years of experience in both the asphalt and concrete industries, we provide comprehensive solutions for residential, commercial, industrial, and acreage properties. As a full-service ground-up paving and concrete contractor, we manage every stage of the project, including excavation, grading, base preparation, asphalt paving, concrete installation, removal and disposal, and final site restoration. Our capabilities also extend to road building, parking lots, driveways, landscaping coordination, site services, and general contracting duties when required. We understand the importance of quality workmanship, proper preparation, and attention to detail. By offering a complete range of construction and site development services, we can streamline projects, reduce scheduling delays, and ensure work is completed efficiently from start to finish. Whether your project requires a simple driveway replacement or a large-scale site development, Armour Asphalt has the experience, equipment, and expertise to deliver professional results that stand the test of time.
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Josh Oliveira
New on HomeStars
Here at JC exterior works we specialize in all sorts of landscaping!
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JC Exterior Works
New on HomeStars
Transform your outdoor space with reliable, high-quality workmanship from JC Exterior Works. We specialize in: • Interlock patios & walkways • Landscaping & garden beds • Sod, mulch & stone • Drainage solutions • Lift & relay repairs Competitive pricing. Reliable service. Free quotes. 📞 Call now to upgrade your property before the season fills up.
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