steve in Newmarket

We broke one of our garage door springs last month. When I called the fellow at Aurora Overhead and told him I wanted to buy the springs and install myself he asked me the size and then suggested I replace both springs. Well I managed to install the 2 springs but I screwed up the alignment so the door was lopsided. I called them back and they sent a technician over promptly who fixed the problem and even lubed the mechanism. He came and went before the wife came home so I looked like a star.

We moved from Toronto to Newmarket in 2001. Even though it was a little farther than they normally go, they charged us the cheaper price and did a great job. Great customer service.

This company sucks. It is way overpriced. They came to my home and aggressively sold us an alarm system for $500 not including monitoring costs. After I signed the contract I heard a radio ad for Alarm Force who install the system free of charge and charge you less per month for monitoring costs......no brainer people....