Reviews

10/10

We have called upon Sean Moss of Mold Insight several times over the past few years to help investigate leaks and mold related issues. Recently, we had a small leak develop around our deck window frame. Sean was able to pinpoint the exact location of the leak in the roof by using his moisture meter and Infrared camera to trace the path of the water. Sean’s quick assessment and advice was invaluable. We were able to have the leak repaired quickly, saving money and aggravation. The roofer only charged us a minimum fee as he did not have to search for the leak and was able to perform the repair in minutes instead of hours. Mold Insight is at the top of our list when it comes to understanding how to deal with mold and water related issues. We highly recommend Sean and Mold Insight!

Approximate cost of services:
$420.00
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Company Response

Hi Brent,

Thank you for taking the time to post your experience with us here on HomeStars, it it much appreciated. Yes, the tools of the trade (moisture meter and Infrared camera) certainly help. Of course, with any leak or water related issue, it is important to address the problem as quickly as possible, which you did. If you need help in the future, be sure to let me know and I will help you out. I wish you and your family all the best over the holiday season.
Sean.

10/10

We hired Sean in the past to do a presale inspection on our townhouse and we were very satisfied with his work. Recently, we noticed some possible mold in our basement and had concerns. We called Sean and he made time for us very quickly, performing a thorough inspection complete with infrared camera and pinpointed the cause - a minor leak in the bathroom above. He also provided sound advice on fixing the problem and carefully inspected the surrounding area to ensure nothing was missed. Overall, we are once again extremely satisfied with the service and would highly recommend Sean Moss Home Inspections to anyone facing this kind of problem.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Expand! More inspectors working to Sean's high standards would be good for everyone.
Any advice to offer fellow homeowners facing a similar project?
Call Sean Moss and book ahead - he's extremely busy!
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Company Response

Hi Brent, mold detection can be tricky at times, so it is great when we have certain tools to help in our quest for finding the moisture source. Prevention is always the best way to keep any mold issues under control, so be sure to check under sinks for leaks every few months. As time goes on, just let me know if you need additional tips and advice. Thank you for posting your comments on HomeStars, I appreciate it. Take care, Sean

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had Sean perform a pre-inspection when we listed our Townhome for sale so we could address any issues found and avoid surprises during buyer’s inspections. Sean came and spent a great deal of time going through our place from top to bottom, identifying several minor repairs required and one structural issue, which the strata repaired. We were very happy to have everything taken care of before listing, and the home was sold in one day. Our realtor was also very impressed with Sean and has referred several clients to him as well. Great job, Sean!

Approximate cost of services:
$400.00
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Company Response

Hi Brent, I just want to let you know that I appreciate your positive recommendation. Selling a home can be difficult, even more so when there are potential problems that can hinder a sale. I'm glad that you were able to get everything worked out. All the best to you and your family, Sean.