Reviews

10/10

Few months ago, we asked for Halton Hills carpet to put on brand new carpets on 2 sets of stairs. The stairs have curved and have uneven step lengths at the bottom portion of the stair. Based on many, I have learned that it is not a straightforward installation. Stephen and his team of two installers arrived earlier on the day of installation. The installers are professional and work the full day to finish the job. They took only one lunch break. Few months later today, the carpet is still so tight that it feels like just newly installed. We couldn't ask for a better services. I will recommend Halton Hill Carpet with no reservation. Bill

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Company Response

Thank you Bill

6/10

Newly installed in 2015. Issues came since 2017. Reliance is not immune from bureaucracy. The process of finally fixing it right takes 5 to 6 visits from reliance. All seemed to be contract technician. Finally their own technician, a very skillful and thorough young man, fixed the problem. Now it runs wonderfully. I am very satisfied with the gentleman who finally fixed my almost new AC. To be fair, no machine runs perfectly forever. But I am disappointed that it broke down so fast (2 yrs after it is installed), and, most importantly, it takes so many visits to finish the job, especially the last break-down happened during the heat wave in early July. I have mixed feeling for the choice I made with Reliance. One thing for sure: any company would be lucky to have that last technician visited me (and fixed the problem) on their back. Reliance: fix your response system - you are wasting your money for no result.

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Company Response

Thank you for your feedback. I'm so sorry to hear about the repeat visits. If any additional assistance is needed please email me pkirby@reliancecomfort.com ~ Penny