Reviews

10/10

Yuri, Christy, Jeevan - were all so nice. Yuri responded to my inquiry within minutes and was very helpful with my initial questions. Christy arrived on time for our appointment and met with myself and my parents, was patient and kind with us. She took her time repeated herself quite a few time (sorry about that :) ), we didn't feel rushed. No upselling. Christy went over our options/choices and really did help us understand everything - as this is a new chapter for all of us, it's a little overwhelming and sad at the same time. Jeevan completed the installation and was at our door right at 9am. Installation was within the time allotted, no issues, no mess. Heard his little handvac when he was done. He went over how to use the chair, tested it out with us. Thank you to the Stannah team for all your help. The first time my dad used the lift he said "this is beautiful". It took a few days to get used to, but a week later he's on there going up and down, not even waiting for us to help him. This has been a great addition. We're very grateful.

Approximate cost of services:
$4,300.00
Was this review helpful?
Company Response

We appreciate your kind comments Lisa! Our customers are an extension of our Stannah family and we are pleased that your dad is enjoying his stairlift. All the best.

10/10

Grace and Mike are a sincere pleasure to work with. This review is late for which I apologize. From my initial request for information to my garage door repairs, the customer service was excellent. Not having a clue as to why my garage doors decided to stop working, Mike came out as scheduled completed the inspection gave me options for what I needed and was fair and honest. No upselling which I appreciated. Well done Grace and Mike. Keep up the good work.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi Lisa, thank you for leaving us a review here on homestars. We just appreciate you taking your time to do that. Whenever you need our expertise in the future, please do not hesitate to contact us.