Reviews

10/10

This is the second year we have used Distinct Heating & Cooling for our yearly furnace tune up. Easy to book and I like the text message reminder. They also send a photo of the technician so you know who to expect when you open the door. Ed has serviced our furnace twice now. He is prompt, friendly and professional.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a 10 star review Cheryl! We are so happy to hear that you continued to be satisfied with the service that Ed has provided you both times as well as our ease to book appointments and our text message reminders. Being able to send our customers a photo of the technician assigned to your appointment is just an extra step we take to put our customers minds at ease so like you said, you know who to expect when you open the door.

We are very fortunate to have had Ed as part of our team for many years now and are happy to hear that he is prompt, friendly and professional while in your home.

Thank you again for taking the time to leave this kind review, we greatly appreciate it!

10/10

Great company to deal with. Great communication in terms of confirmation and reminders for service appointment. I also loved the extra security feature of them sending a photo of the technician prior to his arrival. Ed was friendly and professional. He showed up promptly at the scheduled appointment time and explained all of his findings to me. Will definitely book them again for next year!!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Good morning Cheryl,

Thank you for taking the time to leave us/Ed such a kind review!

We are happy to hear that you appreciate our communication and reminder process, it truly is a fantastic system!

We love providing the extra security feature of sending our customers a photo of the technician that will arrive at your home so you know who you are opening your door to, especially if it's the first time we have been to your home.

Ed has been a wonderful part of our team for 5 years now and we always love hearing that he arrives on time and takes the time to go over his findings with each and every customer.

We look forward to seeing you again next year and want to thank you for choosing our small family run business!