Reviews

10/10

All of the 10/10 reviews here are a testament to how great the HIP are; if I could give them an 11/10, I would. From start to finish, the entire team was fantastic to deal with in turning our unfinished basement into a beautiful and inviting space. Phillip, our estimator, took us through all of the options available to us at the outset, and quickly understood what we were looking for and translated it into a clear quote that was competitive with several others we had obtained. Our project manager Elia gave us a firm start date, and the work actually got underway a few days ahead of schedule. Christian and Carlos were absolutely outstanding. They clearly explained the process every step of the way, answered our many questions whenever they came up, and talked us through a few options and gave great advice (in a couple of cases, suggesting ideas we never would have thought of, and ended up doing). They did excellent work themselves, and kept us informed of when to expect the various trades, each of whom were equally friendly and professional. The job was completed within the scheduled timeline of eight weeks, and there was someone working on our project for pretty much every weekday of that period (and even on a couple weekends). The end result exceeded our expectations; the pictures don’t do it justice. We were hoping for a look and feel that would match the rest of the house (we didn’t want a stark, “rec room” vibe), and our finished basement may have become our new favorite part of the house. Our many thanks to everyone involved.

2 of 3 people found this review helpful.
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Company Response

Thank you Corey!
This review tells the story of everything we try so hard to accomplish! The crew will appreciate reading this very much. Have a wonderful summer.

Dan

10/10

From start to finish, we were very pleased with Ideal Stairs and their staff. They worked with us to develop a scope and price that we were happy with, and were great at answering all of our questions as we went through the process. The installation was very clean and efficient, and they workmanship outstanding. We also had them install baseboard and door casings throughout our main floor and upstairs hallway. Overall, we're extremely pleased with the final product, and wouldn't hesitate to recommend Ideal Stairs.

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Company Response

Thank you Corey for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very glad to hear you are happy with your new modern staircase and we hope you continue to enjoy it for many years to come. On behalf of our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

10/10

Our experience with Paint Squad was flawless. Jeff was extremely helpful and responsive, and very flexible. They simply asked for the paint colours we wanted (paint manufacturer and colour code), and the paint they used matched absolutely perfectly. The preparation they did before painting was impressive, to say the least - they went to great lengths to not only make sure that the paint turned out great, but that no paint got where it wasn't supposed to be. The onsite painting took two days, and they cabinet doors were brought back two weeks later. Overall, we're absolutely thrilled with how it turned out.

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Company Response

Hi Corey, Thank you so much for the amazing review. We are so pleased that you are happy with the results of your new look kitchen cabinets!

10/10

Our experience with GTA Stone Countertops was great. Joyce was extremely helpful and responsive, and answered all of our questions quickly and clearly. She came to our home for an initial visit and to firm up her estimate. When we explained that we were removing our lower cabinets to have the flooring replaced, she offered to come back to remeasure after the cabinets were reinstalled, just to be sure that everything worked out. Her installers were quick, clean and efficient, and did a fantastic job. We couldn't be happier with the final product.

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Company Response

Hi Corey,

It was so nice to be part of your renovation project, thank you for such great review!!

GTA Stone Countertops

10/10

I couldn't be happier with the work that Hossein and his crew did for us. Upon arrival, Hossein listened to our thoughts on what we were looking for and then gave us a no nonsense walk through of his process, and where he thought the lights should go (he even talked us out of a few). He marked all the locations (33 in total) and, with our approval, he and his crew set to work. They laid drop cloths over everything and worked cleanly and efficiently for a few hours, and it was done. We are extremely pleased with the result. Polite, honest, clean and expert. I wouldn't hesitate to recommend Hossein to anyone i know.

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Company Response

I know electrical work and lighting can often seem complicated. I’m happy to have kept things simple for you and complete the work to your satisfaction. Thank you. Hossein afnani

10/10

I had Brock install two exterior doors, one the front door of my house, and the other a door onto a balcony from a second storey bedroom. From start to finish, the experience with Brock was great. The salesperson was friendly, knowledgeable and helpful, and let us know about all of our options. They booked an installation date that was within the timeframe the salesperson said, and the install went off without a hitch. The installers were polite, tidy and efficient. They asked questions when they needed to, and were happy to answer all of mine. They did a very clean and professional job, and we couldn’t be happier with the end result.

1 of 1 people found this review helpful.
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Company Response

Hi there Corey,

Thank you for reviewing your experience with our company via HomeStars.

We are all very pleased to hear that everything went as you hoped, and that you are satisfied with the project from beginning to end.

Regards,
Brock Doors and Windows Ltd.