John in Toronto

We've had a problem with our furnace for the last year where the inducer motor died multiple times. We had many technicians come to take a look but they never found the root cause. The motor died again this fall so we decided it was best just to replace the furnace altogether and get an upgrade. I reached out to Ash and had him come over to get a quote on a new furnace after seeing many positive reviews. His approach was more from a technician's perspective rather than sales. He explained in clear terms what the benefits and negatives of certain models were and patiently answered all of my questions. Ash was upfront about the cost and what the process would be like for the installation. Based on my own research his suggestion aligned with what I had in mind and we decided to go with his company. Ash's team was able to start almost right away the next day. They let us know when they would be arriving ahead of time and came promptly with all their necessary equipment. They setup some mover's carpeting to not scratch the floor while moving in the furnace/equipment and made sure to keep the area tidy while working. There were no issues with the furnace installation. Ash's team also replaced any pipes they deemed to be needing replacement. They also made some enhancements to the intake/outtake vents outside to make them in accordance with current regulations. This was a great thing and definitely gave Ash and his team more credibility as other technicians neglected to mention this issue. These changes made did not incur any additional cost to the project. The furnace was installed and ran very well - much better than the old one. My wife noticed the difference right away at how quickly the house got warmer and how the warmth was better maintained. Even after Ash's team completed the furnace installation, Ash remained in contact answering my questions and offering good advice. I would definitely recommend to anyone looking for a Furnace company that's responsive and completes what's required instead of upselling unnecessary upgrades/services. Thank you Ash and your team! Five stars!