Reviews

10/10

Glen was professional, courteous, tidy and prompt. He changed an undermount bathroom sink that was cracked, hung a pendant light fixture, as well as a drying rack and shed organizer and did some caulking in the kitchen. We would definitely use him again.

Approximate cost of services:
$500.00
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10/10

We have done so well using HomeStars in the past that we did not hesitate to hire Sonoma based on their reviews. We were not disappointed. We wanted to have our basement dug down and underpinned and then finished. Sonoma's estimate was detailed and fair. We requested and received a quote without finishes and fixtures as we were interested in providing our own. The underpinners that Mike recommended were excellent. Sonoma took over once the concrete floor was poured. The entire team worked very hard. We were impressed with Aldo's skill, helpfulness, knowledge and problem-solving abilities. Tony's carpentry and finishing work was excellent (and he whistles beautifully). The trades Mike works with were very able and courteous. We relocated our furnace, ductwork, plumbing and installed an on-demand water heater without difficulty. The work as done at a good pace with only the occasional small delay. I understand now that a basement requires the organizing of many different trades and that is something that Mike does very well. Towards the end of the project, all remaining details were completed without the need for reminders and a total clean up was done by Sonoma. We are so pleased with how the basement turned out with a large living area and a very organized, efficient storage and working parts area.

Approximate cost of services:
$70,000.00
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10/10

I highly recommend True North Underpinning. After meeting with Otto, we felt confident that the job would be done well and we weren't disappointed. Daniel did an excellent job overseeing the project, keeping us informed and making sure that everything was progressing smoothly. We were worried because we have a shared driveway and we did not want to upset our neighbour. Daniel spoke to the neighbour and made arrangements and our bins never stayed overnight. The neighbour had no complaints and commented that they seemed to be a great company to work with. When unexpected things happened, as they often will in renovations, Daniel made sure that everything was dealt with in a timely and safe manner. The crew worked hard and were professional and courteous. The quote and time frame were accurate. I would definitely recommend True North to our nearest and dearest.

Approximate cost of services:
$38,000.00
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10/10

We needed our deck replaced and wanted to add a shed to our small backyard. We are very pleased with how the project worked out. Ryan is reliable, professional and has great design ideas and suggestions. He is detail-oriented and his finishing is excellent. The shed fits in beautifully with the overall design. We would highly recommend him.

Approximate cost of services:
$15,000.00
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our windows were installed today and they look beautiful. We're especially thrilled with how the new kitchen window turned out. Dave suggested a particular style that complements the other windows in the house and is such a great improvement over what we had. The window looks huge now and we have a beautiful unobstructed view of the garden (while washing dishes). Thanks!

Approximate cost of services:
$6,000.00
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Company Response

We are very pleased that you are happy with your new windows! Anything to make washing the dishes a little better, right? ;)