Twenty years after purchasing horizontal blinds for my condo, I had a small problem with one of them not tilting anymore. I called Alleen's and within minutes they had my found my transaction details and knew which specific model of blinds I had. They told me it was out of warranty, but could still be fixed. I then dropped off my blind at their Yonge street location and had it fixed in about a month - despite pandemic restrictions. My contact at Alleen's, Margarita, made the process very easy and quick. Despite having lots on her plate, she always kept on top of my little repair and made sure the supplier fixed it ASAP. She even offered to drive my blind to my home on her way home. She always responded quickly and politely to my frequent pestering about my blind. Margarita is outstanding.