I changed to their service this year on the recommendation of a friend away from the initial installer 8 years ago. Benoit took off his wet booths to go to service the furnace in the basement. Unfortunately he found that the fan wheel was off balance and bearings starting to go. He took the time to show me visually exactly where and what was going on. Both will have to be eventually replaced as the vibration worsen. Seems it was a manufacturing default but after they checked, the warranty was only for 5 years so out of luck.. Benoit was apologetic for the bad news but at least now because of Benoit I know I have a future problem on my hands

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Company Response

Thank you Michel for posting your review. It is always our pleasure to serve and educate our customers on their heating and cooling systems. Please if we can assist you in the future, we are here to help.