I have an older model, top loading washer that just stopped. I did a load of laundry, then the machine stopped partway through the next load. I described the problem on the phone and he said he'd do a bit of research and get back to me. About an hour later he called back and said he thought there were four possibilities - two less expensive, two more expensive. It ended up being the lid switch, one of the less expensive options, which he fixed quickly the next day. Kind and respectful.

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Company Response

Thank you very much Jeremy for your great review. We appreciate your sincere comments. Customers like yourself are a pleasure to do business with. I truly appreciate your support. We always care our client's satisfaction. Thank you again for your busy time to write this review. Looking forward to hear from you in the future.