Reviews

10/10

We had a heat pump installed during a reno four years ago. The initial installer was in over his head and the system never worked well. Over the years I had numerous companies come to take a look, they charged me for a few hours of time and left, never to be heard from again. I contacted the manufacturers of both the heat pump and the control board. They refused to speak to a consumer, instructing us to find an installer. We lived with a malfunctioning system for four years, until it finally died completely. The manufacturers were less than helpful once again. We found Mckinnon heating somehow. They could come check it out, but sent their senior tech since it was complicated. They pushed hard with the manufacturers to get the issue resolved. The owner took a personal interest to ensure a fix. They got someone from the supplier to come and help install. Everything works as designed. They were very reasonable with the labour hours charged. I am extremely satisfied and cannot recommend Mckinnon heating enough. Everyone there has been nothing short of professional, helpful, and friendly.

Approximate cost of services:
$4,500.00
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Company Response

Thanks James for the kind review. We have a "soft spot" for homeowners who have previously been neglected or mistreated by other HVAC contractors. We take on the challenge and try our best to assist, where and when possible. We are beyond happy that your zoning system is now working as it was originally designed. Thank you for allowing us to be of assistance to you.

10/10

Mark and his guys came and tore out our old garage, concrete pad, and some surrounding concrete walkways, including hauling away a bunch of junk. They did it at the quoted price and faster than anticipated. They were professional, helpful, conscientious, and honest throughout. I would highly recommend these guys.

Approximate cost of services:
$6,000.00
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Company Response

Hey James. Thank you so much for taking time out of your day to write us such a great review. You were a pleasure to work for

10/10

The guys at TB are simply the best. A house purchase required underpinning, new drains, and water-proofing as part of a major renovation. They took care of it all on schedule and budget. They were immediately responsive to any problems and returned to address the minor problems remaining as we finished the basement. I would recommend Kevin and Tony (and Tony) to anyone without hesitation. We were planning on selling our old house to pay for the new one, but discovered that our foundation was crumbling. Although busy, they managed to jam the repair job into their schedule. They replaced the entire foundation, new drains, etc. Very professional the entire time. Our neighbours gave feedback along the lines of the most professional and thoughtful construction crew they had seen. When the city inspector came to see the job for the first time, he was clearly pleased to see the TB guys on the job.

Approximate cost of services:
$70,000.00
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