Reviews

1/10

The plumber charged me $200 to just diagose that the cartridge needed replacement and then quoted me another $100 to replace it. $300 to replace a cartridge is outrageous!! The prices are not reasonable at all! Update: This company had charged me $200 saying $90 was for service call and the rest would be adjusted when they come to replace the cartridge. When I called them today to book a time because I received the replacement part the owner told me “Lady you are crazy if you think, I’ll finish the job after you gave me a bad review”. Please note the only reason I called the company again was because they OWE me $100, otherwise I would have never called them again. I told him that’s completely fine just give me the $100 back becUse you’re refusing to do the job - in response again he told me that I’m crazy! I informed him that I’m going to update my review to say you’re refusing true job or my refund and he said “If you do that, I’m going to sue you and I have a lot more money than you do!” So here I am updating my review, everything I have written are pure facts, so if you want to sue me, please go right ahead. I wish I had read other reviews below where this company did the same thing to other customers and never got involved with them in the first place.

Approximate cost of services:
$200.00
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Company Response

Hi Private User,

Thanks for the review. Unfortunately our cost for two Men and a Truck is what it is. We are a small Family Run business but we still have overhead to cover. Getting quotes from Kijiji Plumbers or a Handyman who works out of his garage is not something we can or will compete with. Please keep in mind, the fact you have the cartridges for your faucet was a much cheaper option than replacing the faucets totally. The fact remains we are Professionals and people hire us because of that. Please also keep in mind our Warranty is a solid guarantee that we will stand behind. For anyone reading this review. If you are looking for the cheapest Plumber option we are not your Company. If you are looking for Competent and reliable please give us a call