Reviews

10/10

Highly recommended. Vic was very friendly and quoted my job right away. With that done, work was scheduled within a matter of days. The guys showed up and took care of everything to my satisfaction. If I had known it would have been this easy, I would have done it years ago. Thanks Vic!

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Company Response

Thank you

10/10

Emailed in my situation with photos and had a response right away. Called in to discuss a few things and was immediately put through to a technician who could speak to the finer details. A service appointment was scheduled within a day or two. Technician Tony was fantastic. He called ahead to confirm his expected arrival, and was extremely professional from start to finish. I was ready to start drilling holes in walls, but Tony advised a better approach that I would never have considered. With the threat of COVID, Pestend staff was well masked, and maintained an appropriate distance during their visit. If you have a pest issue that is weighing on your mind, or threatens the comfort of your home then I would not put off addressing it. The peace of mind from working with a professional outfit is definitely worth it. Thanks again Tony and Pestend.

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Company Response

Good afternoon Handy Dandy,

Thank you for sharing your positive experience! We are so glad that you had wonderful service throughout the entire process.

Kind regards,
The Pestend Team

10/10

I highly recommend The English Plumber. I had booked Ian for a few jobs around the house including a dishwasher replacement and several exterior faucet / interior shut-off valve replacements. Ian arrived at the agreed time and from the moment I opened the door, he was very friendly and answered all my questions/concerns clearly with any judgment. I felt quite comfortable asking Ian questions and having him do the work. The work was done for a very reasonable price and the quality of the workmanship was excellent. Peace of mind that my pipes won't burst over the winter is priceless... I highly recommend The English Plumber.

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10/10

Stop reading and book these guys already. Reasonable rates, flexible scheduling, excellent service. This was the second time that I used Junk Works, and was again very happy with the service. I booked 100% last minute on Tuesday night after business hours ... for the Wednesday morning window (9-11am). I really thought that I was pushing my luck, but sure enough, the next morning at quarter to 9, I received a call from Matthew, "Good morning, we're on the way, and we will be there in about 20 minutes." Right on time, their big red truck rolls up and they quickly got to work removing the stuff from inside and outside my home. As ever they were very professional and careful inside. Also despite being rather cold outside and pouring rain, nothing seems to dampen their spirits. It was clear from chatting to them that they take great satisfaction in being able to help homeowners with their individual situations, and that each call represents a person ("Joe") and not a Job ("#12345"). It's an absolute pleasure to work with Matthew and George. Many other businesses could take a lesson from their customer service skills. Highest recommendation.

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Company Response

We strive to achieve best in class customer service and are always happy to hear customers are fully satisfied. Thanks for the business and the wonderful review.

10/10

Binnie Mechanical (aka Oakville Home Comfort) were absolutely amazing. Binnie had initially been recommended to me by another HVAC company outside of my service area, who were trusted by my family. The recommendation was well placed, I could not have been happier overall. All the equipment in my house was on its last legs - my furnace would never have made it through another winter. Mr Binnie came and spent considerable time with me discussing options and explaining everything, which I really appreciated. There were no dumb questions and everything was explained very clearly - no bafflegab! From initial contact to complete professional installation within 1 week, at likely the busiest time of the year... and much of that was the time I spent on energy audit for rebate purposes. Dave steered me to a solution most appropriate for my home. I was initially prepared to go overboard... and a less reputable company might have been happy to take advantage of my thinking to sell me the kitchen sink. I appreciated the candour and value-oriented approach. On installation date - the most miserable rainy day of the year - the Binnie team were out first thing as scheduled to install it all. Everything done within one day and looks great. Dave took the time to walk me through a number of things throughout the install process and post installation. Paul doggedly tracked down one strange issue with my house wiring, replacing the lead to the thermostat which he felt was suspect. There was no question of "good enough" with these guys, they made it right. The team took care to ensure my home was clean throughout, which was a major miracle due to the deluge of rain on that day. Anyway, if you are looking for a trusted, quality-oriented family-run company and a fair price, then I highly recommend you give these folks a call. I now go down to my basement to just gaze fondly at my brand new Trane system... no more rebooting my old Nordyne furnace three times a day! Peace of mind is great. Thanks guys! :-)

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Company Response

Thank you for your kind words and we greatly appreciate your business.