We contacted several other movers about our move to Salt Spring Island but were impressed with Ferguson's guaranteed pricing. The quote was only a few hundred dollars more than the other companies, but considering the vagaries of the ferry service to Salt Spring, we felt this guarantee was much more acceptable than paying on an hourly basis. The movers were sent over early in the morning, and rather than have them work late and take an evening ferry home, Fergusons put the 4 workers up in a local hotel for the night so they could be fresh the next day. They did the packing up of the kitchen, and everything arrived perfectly, and all the furniture was very well protected for transport. They also were very helpful with assembling the furniture and placing it in the various rooms in our new home- even when I changed my mind a couple of times about where I wanted things! This was a complicated move as it involved prolonged storage and uncertain dates but our move manager, Quinn, was always flexible and communicated well.
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- Company Response
Dear Franz, So glad to hear my team was able to look after your move. Salt Spring Island does have the potential to have natural delays with ferries as you mentioned and I am glad that you saw the benefit of our fixed quote process. This really helps all of our clients to have no unwanted surprises on move day. We also do value our teams and want to make sure they're well rested. If we care for our crews then it's sort of in anticipated that our customers will benefit from happy teams as well. I will be sure to pass along your comments to Quinn as well who really is special and we're fortunate to have him represent us at Ferguson's. I hope you enjoy your new home on Salt Spring Island and on behalf of everyone here at Ferguson's, thank you for your moving business and I wish you and your family all the very best over the holidays and the new year. Warm regards, Lorne MacInnes, President, Ferguson Moving & Storage