Reviews

10/10

I received a few quotes from different companies. They were all about the same cost, but what set 123 Roofing apart was their customer service. I received a call from their Managing Director who went over the basics with me. Not long afterward, I talked with their Sales Manager Andre. We had a good conversation and he filled me with confidence in their work. He managed to prepare a quote based on our conversation, some photos I sent him, and Google satellite imagery! As for the work itself, I was really happy with the crew. Rodney and his team of 3 guys were pleasant and focused. They pulled up the old roof, used 2x4s and plywood to create a nicely sloped new substrate, covered it in roofing materials, then added new gutters and downspouts. The big difference between 123 Roofing and all the other companies I explored with in their service. Most of the other companies spend less than 5 minutes looking at my roof, then went out to their truck to prepare a xeroxed quote. With 123 Roofing, I felt like I was getting professional level service from a real business, not just some guy with a truck.

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Company Response

Hey Dan... Thanks so much for this. This is very thoughtful and we appreciate it. Our processes require diligence to be able to live up to our application prowess. Spending a little extra time on the details allows for the proper scope of work to be recommended and for the project to go smoothly. Happy to work with you anytime. Take care!