Reviews

10/10

I was concerned about an exterior water shut off valve that seemed to be leaking, especially with the cold weather now upon us. I found the company on HomeStars and their reviews, all recent, were tops. I called Alex, sent him pictures before he came over to make sure he had the right parts and quoted the price prior to coming. He was very professional, arrived on time and did a great job. Alex and his company are on my contact list for a plumber and I have already shared my great experience with family and friends.

Approximate cost of services:
$300.00
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Company Response

Thank you for your great review. We are working hard to keep our customers happy providing excellent service at reasonable price
Thank you for using Award Plus Plumbing
Alex

0/10

My lawn looks worse than the start of the season although my sod was newly installed 2 years ago. My front lawn is either dead or full of weeds. There service is not worth anything. They won’t call the day before the service and during the summer I gad close to 7 weeks when they did not treat the lawn . In fact, I am still waiting for late summer fertilizer although it is now oct 4. Do not recommend and in fact, I would like a refund. I have cancelled my ‘continuous service’ with them. Update The response provided by the company is erroneous. The number to call us the main line and no refund or satisfaction was provided. The 5th service for late summer fertilizer was supposed to done on sept. 30th. As of today, still not done. Do not recommend this company at all!!!!

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

We’re so sorry that your experience did not match your expectations Barbra. Please help us to improve by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss your experience further and come up with a solution!

10/10

I contacted Goldwell after getting many companies to provide an estimate for the work. Kris came to view the project, immediately identified what was to be done and provided a reasonable quote within 48 hours. While I had to wait about 6 weeks for the work to be done, I am very happy with the outcome and workmanship. Kris provided a 5 year guarantee which gave me peace of mind.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Mrs. Barbra
Thank you so much for taking the time to rate us and for sharing the feedback.
It was such a pleasure working with you on this project!We were glad we were able to help with concrete window seal.
Wish you all the best,
Goldwell Team

0/10

Worst service. Called wed morning, no hot water. First avaialable appreciate next day 8 pm to midnight. Serviceman arrives, needs parts. Parts deliverable Friday at noon. No spot to install parts until Sunday 6 pm. I have paid $5,400 over 18 yrs to rent this tank and can't get reliable timely service. All I get is I am sorry. Escalation to customer care tells you the same, sorry no earlier appointment available. I am fine with thus company!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Barbra- Thanks for letting me know of your experience and I can definitely understand your frustrations. Can you please email me at support@enercare.ca with your account details, including address, so that I can assist? Thanks you.

9/10

Great service. Was very happy with the floors and service. I would recommend them to all my family and friends.my floors look great and am very impressed overall. Would recommend them highly.

Approximate cost of services:
$3,000.00
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10/10

After 18 years, my roof was in need of replacement. I searched out 4 quotes which varied considerably, but I did search for companies that were highly rated on Homestars. I decided to use Robert and The Cutting Edge because he was honest, easy to talk to, answered all of my questions and was always available when I called. I searched the shingles that he was using and knew I was getting a goid product. His team of 5 roofers arrived promptly at 8:30 am and finished the job with no difficulty. It was a pleasure dealing with the company and I would highly recommend them.

Approximate cost of services:
$8,000.00
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First Review

6/10

Had Reilly install some protective locks on my French doors in my kitchen. Had someone come and give me a quote which was reasonable. Had to call them back several times as the screws were constantly loosening. Finally Mark the installer came back and screwed the door from the outside which does not look that great. They tried to charge me another $150 and I refused to pay given it was their fault.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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0/10

Worst company. Cut wires to my washing machine to try to show me it was a motor problem and then quoted $300 for a new part. I asked if the part was new or used, said it was new, but when the technician, Ram, brings the part from the trunk of his car, it is old looking and crusty. I paid the $40 house visit charge and told him to eave.

Approximate cost of services:
$40.00
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8/10

Had several windows replaced by Brock. Competitive quote, excellent service and very reliable. Very very pleased with the work and would highly recommend. I love my new windows and they are very energy efficient. Thank you Brock Doors

Approximate cost of services:
$3,000.00
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10/10

After calling 3 plumbers to fix a problem leaky bathyroom sink, finally got Direct Energy technician to solve my problem. Fixed it quickly, no mess with courteous prompt service. Would highly recommend.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great feedback, glad we were able to quickly solve your plumbing problem.
Direct Energy