Doris Poirier in Toronto

This is the company you want to hire! Absolutely amazing - installed the tank in adverse conditions with great can do attitude. They laid floor cloth from the front door all the way to the work area - which was far. And 13 months later came to explain the settings as I had forgotten. They did this very helpfully and clearly. Rob even wrote it all out for me and all this with no charge!!! When they say 10 years parts and labour, they mean it. This is definitely the A-Team! Try them and you'll love 'em.

David was such a lifesaver. Though this was a small job (by renovation standards), he applied himself enthusiastically and with dedication. He had to return 3 times to let mud dry, then sand, then prime, then paint. He actually called me 2 days later to be sure the paint had dried to my satisfaction. And took away a gallon of old paint to drop off at a disposal centre. Now how really great is that! I would definitively recommend DMS for any home repairs. Did I mention that he fixed a cabinet door that had been driving me crazy as it kept sticking and nothing seemed to work. Kudos to you David!

The company representative is extremely knowledgeable and very amenable to discussing different options. He took the time to ensure I was confident in my final selection. The installation was quick, the technicians pleasant, courteous and tidy. They even moved out my washer/dryer, reinstalled it and took away the old tank. Thank you Dave! You are a professional extraordinaire! I would definitely recommend this company.

Upon installation of the furnace, I discovered that the main water valve had been buried. When I called the company, they totally denied they had done this. It took many calls to convince them to come and investigate. Even after it was evident and they made the valve accessible, they sent me a bill for their time to correct their error. On two separate occasions, they discredited the safety assessments by Enbridge Gas and refused to make the changes. When my hot water did not work, they came and did repairs twice and charged me almost the purchase price of the unit, & then wanted to come out again to make mother repair. At no time did they suggest it might be more prudent to buy a new tank. During most of my interactions with this company, the technicians and the president of the company were rude and arrogant. I would definitively not recommend this company.