Our furnace decided to crap out and blow cold air through the vents. We have two small children and a very old home (1874). We called Reliance and they sent a tech out as soon as they could and he fixed the issue! Turns out sensor board (i think?) on the furnace died, so he went ahead and put a brand new one in for us! He also took the time to check out our vents to let us know we need to clean them and he took the time to explain and offer some other options for a new furnace and water heater as ours aren’t very efficient. I felt like he truly cared about our situation and made it a priority for us to informed and happy before he left. We love Reliance so much, always great customer service and techs! Thanks again!
- Company Response
Thank you for your excellent review and for taking the time to share your experience. We appreciate your support. - Gemma