Reviews

10/10

Imran has been servicing my gas fireplace for years, and he continues to offer a best in class service. He is extremely professional, knowledgeable and goes above and beyond to get the job done. Not only do I feel he is the best service person in the business, but I always look forward to his visits as we have become friends over the years. That says alot about Imran!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hi Ciara, Thank you for taking he time to write me a review even though with your busy schedule. As always, it is a pleasure for me to come service your gas fireplace. As you mentioned above we became friends and it's true indeed, the person you meet along the way makes a big difference in your life. As most of my customers are loyal to me and they become part of my family , never let them down and be there for them when I am needed. Wish you all the best. May Almighty God showers his endless blessings upon all of us.

10/10

It's an absolute pleasure to have Imran come to my house to service my fireplace. I with there was an Imran plumber, Imran electrician, etc. He truly understands customer service as you can easily see from the many reviews here. Not only does he do a fabulous job (on time, diligent worker, never leaves a mess, explains everything, etc) but he is a pleasure to chat with as he is doing his work. I look forward to needing my fireplace serviced!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi Ciara, Thank you for taking the time to write me a review, and happy with services provided to you. God willing, I will be here to serve you at any time my services will be needed. wish you all the best. May God Almighty bless us all.

10/10

This is the second time I have used Imran to look at my fireplace and the second time he did not disappoint! I am a customer for life :) He diagnosed, repaired off site and had my fireplace back in action - looking even better than before - within a few days. This is with him checking in and following up with me every step of the way. His service is top notch - certainly someone who takes great pride in their work and their customers - much appreciated. Thanks Imran! Ciara

Approximate cost of services:
$0.01
Was this review helpful?
Company Response

Hi Ciara, Thank you for taking the time to write me a review. Ciara, God willing I will always be here to serve you at any time my services will be needed. Praise be to God, Customer like yourself and others always make me to do the best and feel comfortable. Wish you all the best. May Almighty God bless you and your family

10/10

The service and professionalism offered by Alex and team can't be beat. They did an amazing job painting my condo - what great workmanship! Thanks so much Alex and V (?) - I will certainly recommend you to my friends and family.

Approximate cost of services:
$0.00
Was this review helpful?
10/10

I just got home to my completed backsplash. WOW - It looks great! The whole experience with Simon and his teams was nothing but stellar. Simon kept me informed every step of the way with follow up throughout the days - certainly puts customers first. Anytime I had a question for him, he answered promptly! What fabulous workmanship from Mo, Zo and Hussein. They are super professional, and super hard workers....they did an amazing job! I love the floors! From start to finish, I would easily recommend them to anyone....this was a first class experience. Thanks Simon, Mo, Zo, Hussein and Nick.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

And you were a pleasant customer to work with Ciara :).

Thank you for your hospitality during our time there. Glad you like the work.

10/10

These guys are amazing! Super hard workers at a totally fair price who certainly take pride in their work. They did more work than I had originally asked for, and it was already late on a Friday night. Great guys - I will happily recommend them to anyone needing electrical work. thanks Alejandro and Ado! I will be calling again soon to get my pot lights done :) Here's a recent update sadly... Originally I had a great experience with mapleleaf electric - so much so that I recommended them to my cousin. Well, the issue Alejandro fixed broke, and it took him over 2 weeks, numerous phone calls and text messages before he came back (he actually booked a time and then didn't show up!)...and when he did come back finally, he charged me for the part....to fix the same thing that I had originally paid him for. What a shock to me! Especially after him calling me to say I was his best customer, and he was going to put in a free dimmer switch for me....really???? Add to that, the person I recommended him to had called him to book an appointment, and he didn't show up....his reason was "I don't make notes when I'm on a job"....seriously??? Then don't make an appointment to show up somewhere....needless to say, I'm very disappointed, and wouldn't use this company again...too bad - because they seemed so great the first time. I've another update....as soon as I made the previous post, I was called personally by both owners. Stefani and Alex were extremely concerned about the service I'd received, and they both expressed how important customer service is to them. Alex just left my place - as they were insistent that they come back and do whatever it takes to change my experience. This is truly a company that values customer service and doing the right thing. I will certainly call Alex back to do another job. I really appreciate the actions they took to win me back - from zero to hero!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello Ciara,
I want to thank you for the opportunity to show you that we do care about customer service! Thank you for your review. I'm glad everything worked out well in the end, and we are looking foward working with you again!
Alex & Stefanie from Mapleleaf Electric Inc

10/10

I hadn't had my gas fireplace serviced in about 4 years. Imran came out on a holiday, as we had a miscommunication previously, and it was well worth the wait! He spent alot of time cleaning and fixing a poor job that was done previously. It's like I have a brand new fireplace now! He did an amazing job setting up the logs and adding some embers for me. I'll be calling him back every year for!

Approximate cost of services:
$175.00
Was this review helpful?
10/10

Got in touche with Mark, who made an appointment to see me the next day. He asked for the model number of my dishwasher. Showed up the next day, knew exactly where the issue was, and had the correct part to fix it! He had my dishwasher working like new in about 15 minutes! Great job!

Approximate cost of services:
$100.00
Was this review helpful?