Accurate Quote, On-time Service, Good rates
Tiernan was quick to answer my call. He was knowledgeable about my repair (front load dryer squealing) and quoted me a price to repair that was bang on. Would recommend and use again.
Called Roto Rooter because I was familiar with their name from ads. Bottom line is RR came to my home and through an accident by their technician cause water to escape from my kitchen sink. The water ended up going through my cabinets and onto my developed basement ceiling. I had talked to one person that came to my house to see the water damage and they told me that RR is a reputable company and would help make things right. I expected the best. I have now spend months and countless hours fighting with insurance (RR management refused to deal with me?) and the BBB. RR hides behind their insurance company and the fine print on the back of their work order (that you must sign when job is done) saying they are not liable for any damage. Bottom line, I am left with $2400 worth of water damage to my basement ceiling with RR saying to basically go stuff yourself. What kind of corporate responsibility is that. Their brand is damaged for life to me and my family. I could not in good faith recommend them to anyone. If I was need another plumber I would find someone else..
