Nadine in King West

This store is the worst. We ordered a unit from them and were promised delivery by the end of Sept. In NOVEMBER, we were still waiting. Fed up, we complained to the owner, who defended her staff and was arrogant, rude and even hung up the phone on us twice! She then cancelled our order, refunded our money without us requesting that and told us she was selling our unit to someone else! Clearly she lacks judgement and business sense as well as the ability to deal with problems. We got our piece in the end from another store! This store probably won't be around for long! They don't have customers as their top priority and the owner has no idea how to deal with issues. They'll end up learning the hard way!