He did a good job cleaning my ducts but he raised the price when he finished. The quote he gave me was for 22 vents - $200 and at the end he started counting air returns and vents in the basement (which were not part of the agreement). I ended up paying $270. I will never hire him again!
- Company Response
Thank you for your feedback Anica and we apologize that you feel that way. Upon reaching out, you informed us that you had 22 vents in the home but a job is not complete without cold air returns and basement vents being done. When we provide our customers with the estimate, we are clear to inform that hot and cold air vents will be done.
We continue to endeavour to improve our process in providing our customers with the best service and clarity prior to booking.
Thank you again for taking the time to provide us with your feedback.