Reviews

10/10

I'm very impressed with the professional and personable service provided by Tyler. Following a detailed assessment, using video and exhaust air speed measurement technology, he recommended replacing the old transition venting and coupling to meet today's fire prevention standard. He then installed the new parts and thoroughly cleaned the vent and dryer. This work has produced a measurable performance improvement. I have enthusiastically recommended Tyler's service to friends and neighbours.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for your review Dan. It was a pleasure meeting you and servicing your dryer and venting. It is satisfying knowing that my service process is educational and added value to your experience. Stay safe and enjoy your summer.

10/10

The Comfort Masters team was terrific...professional, personable, hard-working and thorough. Blair prepared a detailed assessment of our equipment needs and provided outstanding sales and post-installation service. Neil did a great job cleaning our ducts. Adam, Jory and Dan worked extremely hard to complete the installation on time and were a pleasure to have in our home. Mitchell's ongoing service and technical advice is highly valued. I've already referred Comfort Masters to friends and neighbours and look forward to having them provide outstanding service going forward.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your great review Dan! We truly appreciate your business and your recommendations!

10/10

Nortown just completed a small move for me (two rooms of furniture) from storage to my home. The overall experience was terrific. The 2 movers arrived right on time, worked hard and were very polite, completing the job, including some assembly, ahead of schedule. The office staff were also a pleasure to deal with. Total cost was very reasonable. I would not hesitate to use Nortown's services again.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Dan for your nice review.

10/10

Have completed many projects over the past 2 years, including interior/exterior painting, interlock lift & relay, fence repair, custom ceiling tile, wood trim, bookshelf installation and more. Very professional personnel: always arrive on time, efficient, friendly, cost-effective, service-oriented...a pleasure to have in my home. Paul is particularly outstanding. Carrie in the office is extremely courteous and well-organized. Jim has been very helpful and responds quickly to inquiries. He runs a first-rate service business.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
1)create a customer loyalty program whereby "volume discounts" are earned over time for various thresholds of spending by the customer (ie. do more/save more) 2)offer an annual inspection service to help customers identify needed repairs; charge flat fee that would be credited for any work that is subsequently contracted
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?