We signed a contract with Infinity Decks on Sept 3rd 2022 for a 2nd-story rear-deck. Digging began around October 10th 2022, estimated completion time-frame for the whole project was 5 weeks. 8 months later our deck was still only half completed (no stairs, railing, ceiling, electrical, etc.) as was agreed uponeven though we paid him 75% of the invoice amount. We tried to contact Matt multiple times to get progress updates, he either doesnt answer, or says hell be on site a certain day and then just doesnt show up. Point blank, he was unprofessional and inconsiderate. We ended up sending him a notice of future termination in mid-may 2023 if we didnt see any progression on the deck. The following day he showed up to collect whatever tools he left on the property. We havent heard or seen from him since. Would not recommend Infinity Decks.
- Approximate cost of services:
- $55,000.00
- Company Response
.