Reviews

10/10

We were seeking to replace three drafty 20-year old double-hung vinyl windows and install a new rear screen door. North Shield promptly followed-up and scheduled a consultation with Alex, who walked us through various options, asked questions and provided sound advice. We landed, in the end, on casement windows to maximize energy efficiency and ventilation. In the rear bedroom Alex recommended that we replace a particularly wide (and heavy) double-hung window that was particularly drafty and difficult to open with a combined fixed pane and casement, which is much easier to operate. The installation happened on budget and on time, in a single day with a minimum of disruption. We are pleased with our replacement windows and will not hesitate to work with North Shield again when the time comes to replace our other older windows.

Approximate cost of services:
$5,200.00
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Company Response

We appreciate you taking the time to leave a review and your kind words. Thank you for choosing us for your project and we are very pleased to hear that you are satisfied with the service! Cheers!

10/10

Our plan was to replace temporary shelving in our daughter's room with a built-in corner wardrobe and adjacent floor-to-ceiling bookcase with trim. Jill promptly arranged for Marc to visit and discuss options, who then provided drawings and gave us an opportunity to ask questions and refine our custom design. The materials were ordered and the installation took place precisely on the date that we agreed upon. The crew worked quickly and installed the built-in units very tidily. My daughter, my wife and I are delighted with the new wardrobe and bookcase! The installation was flawless and the finished product blends seamlessly into the room, precisely as we had hoped. We were very happy with the whole process, thank you!

Approximate cost of services:
$3,100.00
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Company Response

Dan and Lisa, thanks so much for taking the time to share your feedback. We're so happy you had a good experience with Tailored Living and are liking your new custom built-in. We hope to work with you again sometime.
Best, Marc and JIll

10/10

We’d been dreading the disruption of renovating the second floor bedrooms in our 1929 era house for a couple of years, but P + P contractors made the job go super smoothly! We needed to replace our creaky and slanted 90 year-old hardwood floors, and repair the crumbling plaster walls in the hallway. We opted while we were at it to install new doors and trim, remove two bedroom closets (for built-in custom wardrobes), combine a bedroom closet and hall cupboard into a larger linen closet, relocate our attic hatch, paint and replace light fixtures. Natanael provided us with excellent suggestions during our initial meeting, such as replacing the handrail and banister, and suggesting a design for the new linen closet. It was clear to us he is a practical thinker who knows building codes well. He was involved throughout the project, consulting with us on Fridays for weekly for project update meetings. He kept us informed about how they planned to level the subfloor, and when the workers discovered a nail through an electrical wire behind the wall, arranged to install an additional light switch and outlet to solve the problem. Natanael also had an excellent sense of how to preserve the look of our older home. We appreciated that he would offer us choices between two or three options, all in keeping with the style of our house, which made decision-making quick and easy rather than overwhelming. We are thrilled with how everything looks now! Javier, Natanael’s assistant, kept things on track day-to-day. He is very positive and professional. These workers were VERY tidy, keeping the dust under miraculous control, and disposing of waste as they went— very important in our small house, since we lived at home throughout the job. We were amazed at how precisely they managed the damaged plaster—other contractors have refused work for us before, fearing that once they started, the whole lot would crumble. But Javier and his colleagues were completely unfazed, and did precise and careful work. We love our new walls! We have found it hard to find contractors willing to do medium sized jobs in the past, and would definitely hire these guys again. The project finished precisely on time, and on budget. Many thanks, guys!

Approximate cost of services:
$40,000.00
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Company Response

Hello Lisa & Dan: Many thanks for your kind words. It was a challenging project but we are so satisfied with the results and so glad to hear we met your expectations. We truly enjoyed working with you guys, many thanks for your kindness, your trust, and for always being open to our ideas/suggestions. Please enjoy your beautifully renovated home and we look forward to have the pleasure to work together again in the future. All the best, Natanael and his team.

10/10

The upper sprayer arm in our five year-old Bosch Ascenta dishwasher wasn't spinning, and dishes in the upper rack weren't being cleaned. I determined that the tub wasn't filling enough to circulate water to the upper arm. Evgeny paid a visit and checked the components with a multimeter (all OK) and visually inspected the water intake valve, which seemed to be clear. I tried to run a load of dishes later that morning and found that things hadn't changed. I emailed him, and he called back right away and arranged to come back that evening. He was systematic in troubleshooting the problem - after bypassing the water supply to see if a blockage was the problem (it wasn't) he replaced the water intake valve which resolved the issue 100%. I'm grateful that Evgeny took the time at the end of his day to return and solve the problem. Thanks!

Approximate cost of services:
$380.00
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Company Response

Thank you for you review.
We are pleased to know that you were happy with our service!!

10/10

We had SmartHome Handyman complete a main floor remodelling on our 1930's-era semi-detached home last spring. The job involved removing the partition wall between the living room and dining room, relocating electrical outlets, installing a pocket door, removing the original wood strip flooring, installing a new pre-finished hardwood floor and installing pot lights, while preserving the original baseboards, plate rail and crown moulding. Sammy gave us thoughtful input on the scope of the job, and provided a detailed quotation. His pricing was fair, considering the work involved, and he kept us up-to-date on his progress throughout the remodelling. The job took a little longer than originally planned, but this was due to condition of the subfloor, which needed to be replaced - and, in fairness, he advised us early on that it would be difficult to anticipate everything that might crop up when working on an older home. Sammy and his crew worked weekends to get the job finished on time, and we're delighted with the results! We'd definitely recommend SmartHome Handyman to friends and family.

Approximate cost of services:
$19,000.00
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10/10

This was our first major home renovation, and it was a great success. The kitchen and pantry/mudroom addition were completely gutted, and a single large kitchen built in their place. We were impressed with the level of inspection that Bill performed prior to providing an estimate, as well as the detail provided on his quotation. Laura provided us with helpful feedback on our preliminary design. Bill committed to having someone on-site every day, and completing the job on time and on budget, and delivered on all counts - despite a challenge (on our end) in getting the cabinets delivered and installed on time. In spite of that two-week delay, the job was finished – as planned – just in time for the start of the new school year. Bill and his crew were tidy, and did their best to minimize the disruption to our family, especially our two young children. Overall we are very happy with the outcome, and would recommend Bravehart Building without hesitation.

Approximate cost of services:
$60,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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