Reviews

10/10

Very professional service. Efficient communication, booking, and follow-up by Rupinder. Service tech Alija arrived promptly at scheduled time. He was professional and clearly communicated issues with no pressure to proceed. The work on bathroom drain ended up being more complicated than anticipated but the flat fee for the service vs. hourly rate was a bonus as we knew what the final tally would be. He completed the job with professionalism and calm. He also offered helpful tips on how to clear our bathtub drain. No more Drano or Mr. Plumbr! Glad we went with Waterworks.

Approximate cost of services:
$1,200.00
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Company Response

Hi CG , thank you very much for taking your time and posting your review here on Homestars. We’re happy to hear that you received a quick, clean and neat service from our end. We are happy to help in any way we can and glad the problem is resolved. Our priority is making sure you have the best experience with the WaterWorks team.
From Michael and your WaterWorks Team.

10/10

After one side of our fence fell in the midst of a pandemic, Ben came out immediately to offer a quote. He appreciated the urgency of this situation and was responsive to discussions that needed attention with neighbours. We were impressed by the quality of their craftsmanship, efficiency, and quick turnover. Price was very reasonable, fence looks solid, and they were thorough in their clean up after the job. Ben and Brendan exemplify professionalism and integrity. They were skilled communicators and their calm demeanour made them a pleasure to work with. Their crew was fantastic, personable, and polite. We hope to have them back to replace our deck, shed, and other side of the fence.

Approximate cost of services:
$4,200.00
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Company Response

Thanks for your kind review, it has been a pleasure doing work for you guys this summer and hope you are thoroughly enjoying your new backyard! - Brendan & Ben

10/10

A complete renovation of our 95-year-old home was planned with our contractor, Mike Tafts of G. Pederson & Associates. Mike and his highly skilled crew were a joy to work with. They were respectful, courteous, committed to quality craftsmanship, and considerate of the owner and neighbours. Although Mike had a reliable and dedicated site supervisor Rob Baldi, Mike was intricately involved in all aspects of the project. He was responsive to emails and we could readily make appointments to meet him on site. Unlike many contractors, Mike and his crew came through with flying colours and met our target timeline. They were fair, honest and transparent with all billings. Mike is a man of integrity who takes great pride in quality workmanship. Thanks to Mike and his dedicated crew, he has transformed our 95-year-old house into an open-concept dream home.

Approximate cost of services:
$150,000.00
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10/10

A thorough renovation of our 95-year-old home was planned with our contractor, Mike Tafts of G. Pederson. Mike recommended Louie Katsis from Olympic Kitchens for our kitchen design. The overhaul of our very small kitchen was central to our renovation. Louie guided us through the entire process, was attentive to our needs and wishes, offered helpful design tips, and worked closely with us to create our dream kitchen. Louie designed a unique work of art for our kitchen island, which has become the showcase of our home renovation. Thanks to Louie’s skill and artistry, our dream kitchen has become a reality. The transformation has been remarkable. We would recommend Louie Katsis from Olympic Kitchens without reservation. Louie is a designer/artist who understands kitchen construction for functionality and beauty.

Approximate cost of services:
$50,000.00
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Company Response

Yes what a dramatic change we achieved here! This process was really exciting for me as from the very first visit to your home I saw the potential your space had. It just needed a little push in the right direction ;) I am pleased to know your new kitchen will be a source of joy for you, and your family/friends, for many years to come! Welcome to the Olympic Kitchens family :)
Louie

10/10

Very efficient and environmentally friendly way to move. No need to collect paper boxes and recycle. Person doing the delivery was professional, accommodating, and friendly. Would definitely use this service again when we move back to our home.

Approximate cost of services:
$220.00
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Company Response

We look forward to seeing you in the future! Thanks for using us.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Erika did a spot-on estimate of the costs and time for the job. Well done! The crew was efficient, friendly, and professional. They seemed to enjoy working together as a team. As 2 pieces of furniture took some time to disassemble, we would like to hire the same crew again when we move back to our home in 6 months as they would be familiar with the job.

Approximate cost of services:
$750.00
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Company Response

Thank you Caron for your kind words! We really appreciate your feedback and look forward to assisting again later this year. ~Erika

10/10

Got some Hunter Douglas Nantucket and Duette blinds during their annual January sale (1/2 price, no HST). Great deal, high quality product. Designer was responsive to our needs and was knowledgeable about the product. She did accurate measurements, asked good questions and ensured the order was delivered within 3 weeks. Their installer Yong, was excellent. He installed the blinds in an efficient and professional manner and provided good tips around maintenance, warranty, and usage. A very positive experience overall, and the blinds look fabulous!

Approximate cost of services:
$0.00
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Company Response

What a great review- thanks! People wait all year for our January sale and we are glad to hear you were able to get the best products at the best prices! Our designers and our installers know our products inside and out, and always ensure that you are getting the best products and advice for your specific needs. Thanks again for the great review and we hope to be serving you again sometime soon!

10/10

Entire project, from estimate to billing, was handled in a very professional and timely manner. Timing of different aspects of the project was well coordinated through the office. Replaced all windows and patio door. Installed insulation in basement, attic, and crawl space under extension. Insulation, drywall, and window crews were punctual, courteous, and professional. All work was done to our satisfaction and construction debris removed as per contract specifications. Reasonable price for extent of work. Office handled specific invoicing request with accuracy. Refreshing to undergo renovations in such a smooth manner.

Approximate cost of services:
$0.00
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