Had my upright freezer repaired about a month ago and left Fix a 10 star review. On Thursday July 30 I found a pool of water around my non-running refrigerator. Put food in coolers and called Fix in a panic. Took them about 2 hours to get back to me. They told me they could have someone look at it on Tuesday August 4. I asked them if they were joking. Unfortunately they were dead serious. Reminded them that all our food was about to spoil and that having no refrigerator for 5 days during a heatwave was unworkable. They offered no reason why 5 days and gave me no suggestions on alternative solutions. If this is how you deal with return business then I have to revise my initial rating. Managed to find another company able to come in less than 24 hours. Thanks for nothing Fix.

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Company Response

Dear Keith,
Thank you for your feedback.
We are sorry to hear that you had such a negative experience and decided to lower our rating from 10 stars to 2.
We are very happy to see that you were satisfied with our initial service, but unfortunately we were overbooked at that time.
We always strive to offer faster service if possible.
If you have any questions or need any further assistance, please do not hesitate to contact us.

Thank you

We appreciate your business with us!

Fix Appliance CA Team


Renato is the best contractor I have ever dealt with. He was always on time and did all the work as promised. Guided me through the purchase and installation with honesty. I paid less and got more than expected. It is now obvious to me why his company has such a high rating.

1 of 1 people found this review helpful.
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Company Response

Thank you sir


Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very pleased at the quality inspection given to us by Tom. The report was excellent and the thermal camera was awesome. He encouraged us to ask questions and described issues in a way that we could understand. I would highly recommend Clearview for your home inspection.

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Company Response

Thank you taking the time to write a fantastic review and for choosing Clearview Home & Property Inspections. We are thrilled that you found the inspection service helpful and for spreading the word about our good work. This is what helps us to be the best home inspection company in Toronto and surrounding areas.