I contacted with the company and their moving consaltant Tara (Interestinly when they emil do not put thier last names. So this the name appears in the email). I talked on the phone and told my preference day and I asked about the flat rate. As soo as I paid the deposite she sent me an email with 550$ extra charge to make me my moving day and 120$ for flat rate. At the moving day the driver showed up 3 hrs late, we missed the elavator. The driver refused to start moving and taking the stairs. I was in third floor. Thewhole 3 hrs I was on the phone talking to their accountant, Nichole ( again no last name). Amazingly she never apologized, she spoke in the rudes manner, then she wanted to pretend I refused to move, finally asked me to sign a document to not sue the company if I want my deposit back. After writing a review, they called me and threatened me to remove the review. BECAUSE THEY START TELLING THAT I HAVE NOT HIRED THEM I UPLOADED THE INVOICE OF MY DEPOSIT.

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