Failure to come up with a product after 6 months. Misinformation about it being in the local warehouse. Failure to deliver after 4 guaranteed delivery dates. Refusal to refund deposit. Threats of 20% restocking fee. Leaving the customer hanging for their lack of organization and lack of product. Zero accountability. All responsibility on the customers side. No assumption of responsibility on their side. Worst organization I've ever dealt with.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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