I spoke to Jeff on the phone and it was the beginning of the super service I received. He was personable, funny, and clearly an expert in his field. Steve and Rob (gee, I hope I got your name correctly) came to clean my love seats and wall-to-wall carpet. Steve examined the furniture and assessed there was a risk to deep cleaning them due to their age (about 27 yrs) as seen by the hard, brittleness of the fabric. I appreciated his expert candour in saving me money. I plan to re-upholster them. The light coloured carpet had terribly dirty traffic paths and stains and cat urine. I am amazed how well the carpet came out. It looks and smelled so much better. It dried within a day, unlike another cleaner years ago who left us a giant, noisy fan to dry the wet carpet. Steve and Rob gave me suggestions on the type of upholstery I should look for. They are wonderful people; I felt comfortable with them and they are experts. Thank you! This review doesn't fully demonstrate how happy I am with the results.
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- Company Response
Thank you for you very kind words. Rob and I always believe in trying to exceed expectations. We also hold that we are a resource upon which our clients can draw on for whatever information they require. Jeff , Rob and myself look forward to a long term relationship.