Reviews

10/10

We needed a small length of wood fence (about 30 feet) plus a gate replaced. Quite a lot of companies won't come out for such a small job (or provide a ridiculous quote that would make it more than worth their while). We found Dany and The Custom Deck Company through Homestars and couldn't be happier. As others have stated, from the moment Dany came out we felt comfortable (certainly didn't hurt that his quote was very competitive). Dany was extremely responsive to my (many) emails and questions and showed up with his crew right on time. During construction, the whole team ran like a well-oiled machine. Not a wasted movement or moment. The fence went in along the back of a full length garden and the whole team was very careful to minimize any impact to it. Cleanup was fast and thorough. It's truly a pleasure watching people, that know what they're doing, do what they're good at. For anything fence or deck related in the future, I know exactly who we're calling.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Jeff. Touching review honestly.
We try hard to make sure that clients are happy.
From all of us at
Custom Deck.

10/10

We had Natanael and his crew renovate our basement 2 years ago with the goals of adding a bathroom room, enlarging the laundry room and making the space something we'd actually use. We haven't regretted that decision in the least. We got quotes from 3 other contractors. All 3 came into the house, took basic measurements and gave us a quote for the bare minimum (i.e. adding a bathroom and finishing the space). Natanael came in and within 5 minutes had a plan to increase the size of the laundry room, install a bathroom AND increase the usable space all with a smile. It wasn't the cheapest quote, but we immediately felt comfortable that NPC was the choice for us. The main team, Prospero and Alex were there promptly every single day. If they were early they waited in their vehicle until getting the go ahead from us to come in and start. They were cheerful, friendly, worked solidly all day and left the area in a remarkably clean state. At one point, while the rough in was being done, Natanael had his plumber send his camera down into the sewer line as it was better to be safe than have a backup once it was done. A significant problem was found (which we had confirmed via a second opinion). Natanael and his team paused while we had it rectified and picked right up when it was complete, finishing the job in a timely manner. And we couldn't be happier with the result. When we were researching, a common sentiment was that just about any contractor can come in and make it look pretty, but it may not (probably won't) last. After 2 years, our basement looks as good as it did the day they left. I would not hesitate at all to recommend NPC to anyone looking for high quality work.

Approximate cost of services:
$40,000.00
0 of 1 people found this review helpful.
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Company Response

Many thanks Jeff for given us the opportunity to meet you and to work with you!
Natanael and NPC team