Reviews

10/10

Wifi speed in our house was erratic and connections were often dropped, due largely to its construction (a side-split addition to an older house, interior brick walls). Max advised us about the best equipment to buy in order to set up a mesh network to replace our old router and range extenders. He spent a couple of hours setting up the system and ensuring its best performance. The difference is amazing: speeds have doubled or tripled, connectivity is strong and solid, and we can now stream without endless buffering. In short, Max worked wonders given the awkward layout of our house and the growth of competing wifi signals in our neighbourhood. We have already set up another visit from Max to help us tweak our peripherals and to install strong antivirus protection. Thanks, Max!

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Company Response

Thanks for taking the time to write the review John. I'm glad that we were able to improve the situation considerably, and now you can enjoy your service. If you have any questions or want to continue with other improvements I would be happy to help.

10/10

Two of our Bosch appliances suddenly developed glitches. The dishwasher was not draining properly, even after we cleaned the filter. Ryan discovered a piece of glass was plugging the drain under the sink. He cleared the blockage and tested the dishwasher; all was fine (work order 440596). One of the burners on our stove was not igniting properly. Ryan repaired the faulty switch and made it work properly by adjusting the contacts, thereby saving us the expense of a new part (work order 440595). Many thanks, Ryan!

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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

10/10

Jermaine cleaned the back flow valves we had installed several years ago. We have two units: one for our catch basins and one for waste water. He did the job neatly and efficiently, explaining what he was doing and letting me examine the valves before and after he cleaned them. Thanks!!

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10/10

Our old leaf guard was letting too much debris into the gutters. Trevor and his colleague replaced it all in just under a day with a much newer and better product. He also replaced some damaged eavestroughs and installed two new larger downspouts to ensure good flow. Since our house has an addition, the job involved a fairly complex roofline. All the debris was removed from the site (and from the gutters!), the yard was cleared up and -- best of all -- the price was very reasonable. Thanks, Trevor!

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Company Response

Hello John,

It was our pleasure solving all the initial problems with the eavestrough system. Yes, your house does have a complex roof line, it took a lot of ladder setups to complete the job. Thank you for being a happy client and taking the time to leave us with a review.

Best regards.
Trevor

10/10

Pete replaced our aging computers and monitors (10 & 20 yrs) and helped us to upgrade to Windows 10. He downloaded and set up the printer drivers. He also downloaded new programs, including ones to be shared across our in-house network. Within four hours, all systems were fully functional! Thanks, Pete!

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Company Response

Thank you John for sharing your experiences with us. Computers generally have a life expectancy of four to six years, so at ten it was time. We talked about your needs and wants and found you the right tech in your budget.