Reviews

10/10

Peter was superb. He handled a difficult repair for a tenant, quickly, efficiently and very professionally despite an initial miscommunication that was not his fault. Peter retuned all calls promptly and showed up on time as promised. I would have no hesitation using him again or recommending him to others.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for making time to rate us so highly
I truly appreciate your business and especially clients like yourself
Thank you again for your support

10/10

Rajan dealt with us from our first visit to the store to the last day at our house. The job involved three flights of stairs and some flooring. The workers arrived on the day promised and handled the whole job very well. One flight of stairs was particularly tricky and Rajan and his team took the time to make sure it was done exactly the way we wanted, which included preserving the existing railing and matching the stain colour to an existing, older floor. When the work in a couple of minor spots was not quite to our liking (and these were only minor things) Rajan quickly arranged to have the work re-done to our satisfaction. The best part for me was how accessible Rajan was during the job - always answering his phone and handling and question or concern we had politely, professionally and promptly. I would have no hesitation recommending these people.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Bryan for your review. Your feedback is very important to us as we continue to offer the best customer service, and workmanship to our clients. We are glad that your experience with Ideal Stairs was a great one, and we were able to promptly fix any minor issues to your satisfaction, and needs. On behalf of Rajan and the team we would like to thank you for giving us the opportunity to complete your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

10/10

Great service! Joe returned our call within half an hour and was at our house that same afternon. The problem was fixed quickly and for a reasonable price! Very impressive!

Approximate cost of services:
$70.00
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