Reviews

10/10

This is our second time using Drainrock Industries. The first time was for a clean-out of out perimeter drain tile system and this year we had a flood from a water line break and so we had the drain area cleaned out as part of the clean up following that problem. We have found them prompt, efficient and always courteous. We appreciated that the issue was explained and an affordable solution was presented. We would highly recommend them. Thanks Drainrock!

Approximate cost of services:
$600.00
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Company Response

Good morning Pat and thank you for your kind words. A broken water line can often lead to the erosion of soils which will settle in the perimeter drain tile system, causing a possible blockage and ultimately water ingress. it is nice to know that your insurance company and yourself wanted to clean the pipe in the location where the line broke, eliminating the possibility of a future drainage problem. Thank you from all of us at Drainrock Industries for your support.

10/10

Arrived as scheduled. Located our perimeter drain sump and flushed, connected down pipe to drain. They were very courteous and performed quality work in a timely manner. Their flexibility allowed me to perform some of the work myself. Thanks to Bob and his crew.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words about our Company. You had recently purchased the home and your sump was buried as in most cases. We contacted the city of Surrey who provided us with a sump drawing and lead us to find it. We try to accommodate our customers to find a time that works for both us and you. ~Drainrock Industries

10/10

We recently had our windows in our house replaced and are really pleased with the results. Our sales person, John Larche, was extremely patient with us through the whole process. He was very understanding when we postponed our commitment for a year and we never felt pressured to proceed. We found him thorough and apprecaited the fact there were no unpleasnat 'surprises' along the way. Our crew, lead by Harry were amazing. The process was clearly explained and we found everyone attentive. Accommodations were made for our cat and our gardens and everything was left clean. We would recommend Centra for their fabulous work ethic and excellent product.

Approximate cost of services:
$0.00
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Company Response

Thanks for the fantastice feedback Pat. John Larche is not only one of our most experienced Sales Rep's here at Centra, he is also one of our General Managers as well. That is excellent to hear that we took great care of your cat and garden too!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.