Unexpectedly the floor drain and toilet in the basement backed up. The service and promptness to my call for help was superb. The plumber scoped the drain with a camera and pulled back a bundle of tree roots that were on the citys side of the property line. The plumber took a great deal of time explaining each process as he went along. The price was agreed to at the start, before any work was done. He was able to allow my sewage system to again run freely until the city decides what they will do with their tree and its roots. There was always a reassurance by the plumber of what was happening and that the price was all-inclusive (+ tax). I could not have asked for anything more! Thank you.
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