Reviews

10/10

As a first time home owner i was devastated to find out that our furnace died in the middle of a cold November day. Luckily i already had a reference from a neighbor who used the services of Infiniti Air and arranged for the furnace to be checked on the same day (which was a weekend, apparently they work 7 days a week!). The bad news was the furnace couldn't have been saved, but the good news is that i got a reasonable quote for a new one, and a discount through the referral. Furthermore i was pleased with the professional communication and i was able to arrange everything easily even though i just happened to be traveling and thousands of km away from home. When you are in a situation like this and a big expense is hitting your budget, you really appreciate the fact that labor is included in the price. All you have to do is pick the right furnace and they'll take care of the rest. What really blew my mind was the fact that there is a 20 year warranty on the heat exchanger, which i wish my old furnace had. That's exactly what broke after only 16 years. If it happens with my new unit, i guess i don't have to pay for the repair anymore! And you can't really expect a furnace to last much more than 20 years anyway. I should mention that i picked the cheapest model they offer, and it already has this extended warranty included in its price. The warranty for the rest is 10 years, also very reasonable.

Approximate cost of services:
$3,050.00
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Company Response

Thank you Flaggis for giving us the opportunity to provide you with our services. We take great pride in our job and customer satisfaction. Our only job and concern is to bring peace of mind with highest level of home comfort to our clients.?Thank you for your trust even though you were thousands of km away from home.
Infiniti Scarborough Team,