Paula Donald in North york

First, I found the receptionist very knowledgeable. It is always nice to not have to deal with an answering service. I liked very much that they emailed me an advance picture of the plumber who would appear at my door. The concern for my security was much appreciated. Martin, when he arrived, on time, was polite, knowledgeable, proficient and quick. The price was easily explained. A job well done. I called back the next day to inquire regarding a water condensing pipe leak in my upstairs furnace (a completely new job) and was told by the very articulate receptionist that unfortunately, they did not handle gas situations other than in regards boilers and water heaters, so they could not help with this situation. I appreciated the quick answers saving me time. I will definitely call Heorner Heating and Plumbing again.

I hired Frank back in November 2011. I had a LONG list of smallish repairs that I needed done - change light fixtures, fix stuck closet doors, move electrical wires, fix broken kitchen drawers, repair water damaged.... the list goes on. He was here for 8 hours and he went through each job very methodically and timely. I went out and bought light fixtures after he advised me on the best alternatives. If he was not sure about something - he made no promises, but came through each and every time. I am making up a new list for the spring and definitely intend to call him soon.