Reviews

0/10

We hired AM to PM Construction in Feb 2020 and it was the worst decision of my life. The timing was unfortunate given the pandemic, but how the company treated our project and, in turn, our family was unacceptable. Before starting, AM to PM signed an agreement from our condo re how to carry out work in our building. Among areas of concern, the most critical was that the condo popcorn ceilings have asbestos. AM to PM signed the paperwork, yet employees still drilled into the popcorn to install a drop down ceiling. I came home (with my 7-month-old daughter) seeing this. AM to PM later denied knowing – at which time I had to remind them of the paperwork they signed. This issue caused severe anxiety as it put our family’s health in danger. The workers drilled without putting up plastic sheeting to protect the rest of the property, so dust billowed into our bedrooms. They never cleaned at the end of the day and didn’t even own a wet/dry shop-vac. Because of the asbestos incident, I paid for multiple air tests, carpet cleaning, and I cleaned the condo like a maniac. AM to PM tried to compensate by plastering over the rest of our living room ceiling but the damage was already done, specifically to my mental health. It got worse. Here are some of our other experiences: 1. Unreliable and unprofessional i.e. no consistent working hours (sometimes didn’t show up at all), didn’t keep the worksite clean, mistreated the material we bought for the project (left paint brushes and trays to dry) and never returned our condo key (so we had to replace the locks) 2. Dishonest about competency i.e. I was told they had experience with painting kitchen cabinets. First they tried painting with a paint brush (seriously) and then brought a friend to complete the task with an arts and crafts air brush gun. Our wood cabinets were ruined and we ended up having to buy brand new MDF cabinetry –which we paid for, not AM to PM. 3. Lacked attention of detail i.e. We bought one piece of custom kitchen cabinetry (to match our existing) that AM to PM would order and install. It was supposed to be white to match our refinished kitchen cabinets (that were later ruined) – however, AM to PM ordered it in in the wrong colour…even though it was written to him in text and email. There are more examples but you get the point. We let it go on too long (almost 4 months). My partner and I were first time homeowners and were taken advantage of, and once our expectations were at rock bottom we just wanted to ensure that AM to PM left our property safe for our family before we cut ties. That didn’t happen. We had to hire an electrician to address exposed wires, a kitchen cabinetry company to redo our kitchen, and a handyman to address jobs like installing French doors (the hole AM to PM cut for the doors was too small, of course) and to re-do AM to PM’s amateur tiling job. We also paid far too much money in advance. From the outstanding invoices, we owed him $3,000 but the unfinished/unresolved work cost us $17,000 (including new kitchen cabinetry). I was meaning to write this review sooner but I was scared about how reliving this experience would make me feel. Don’t hire this company – it was the biggest mistake of my life. I would be happy to speak about it further with you, if the platform allows that.

Approximate cost of services:
$27,000.00
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10/10

I'm a new mum and new condo owner who was going through a nightmare of a reno project: the contractor we hired knowingly drilled into popcorn ceiling which had asbestos... Did I mention I was a new mum? Needless to say, I freaked out. But thankfully, I found Tyler. His experience, professionalism, and genuinely caring nature was evident during our first phone call and throughout our inspection. Given our circumstance, Tyler thought there would be low risk but I was determined to test for the sake of my baby so we proceeded with an air test. Due to our contractor leaving our condo in such a poor state, Tyler had to come back on three separate occasions to take the test results due to poor air quality. His patience and understanding was above and beyond and we're extremely grateful given it was such a stressful time. Highly recommend.

Approximate cost of services:
$700.00
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