To start I am happy with the product especially the retractable screen, but the process was very frustrating. We signed the contract on May 6th. At that time we were given literature stating the current lead time was 8- 10 weeks. The install was done on September 16th. We were constantly told the delay was do to covid which I can understand, but they were not able to tell us where the windows were in the production line. I don't mind waiting but an idea of how long the wait will be would have been appreciated.