I hired K. Joly Contracting to build a red cedar fence in my backyard in the summer of 2019. The team did an excellent job: they provided a clear & detailed estimate, installed the fence meticulously and took good care of the grass. K. Joly was also very accommodating. Although our original plan was to build a 6' fence, I requested to increase the height to 7' after the posts were installed. They accepted the changes to the contract without hesitation. My installation date was pushed backed by a month due to the weather. Although I understood the delays, I often had to initiate conversations with K.Joly to get an updated date. However, they always answered the phone and responded to emails within a few days. All in all, I am happy with the final product. I recommend hiring them as early as possible as they get very busy!
- Company Response
It certainly was a terribly wet and late start to the year last year! Thanks for the awesome review. We find it easier to let customers know when we're coming rather than all the times we're not coming. We try to give about 2 weeks notice and then 2 days notice. Your review will help us improve our communication for sure. We are about at the stage where it is time to hire an office administrator and that will certainly help! Thank you and wishing you a great summer!