Reviews

10/10

Furnace stop working called up Buttons who sold my furnace 3 years ago, Tech showed up and told me that pressure switch stuck to open it is not covered by 10 years warranty on parts due to corrosion advice to change AC as water is leaking from the evaporator of AC Tech also gave a quote for pressure switch for 300+$, i verified the Tech claim of corrosion it is not true. Started Calling Heating and Cooling Company Buttons, Enercare, Relliance and More. Tony of Aire One came to my house did measurement and give a quote for a 3ton 16 seer Carrier AC it include 10 year parts and labour, Tony was very nice no pressure tactics, explained to me what AC im getting and why he recommended it for the size of my house he was also clear about warranty, price is cheaper than any other else (was surprised as he beat big company ). Installation was a breeze the installer are on time, Clean and courteous replace the old copper line unlike Buttons Furnace Installer that re used the black pipe inside the house and installed white pipe outside to look as it is with in code. Tony is really sincere and was always there to answer any question even after installation he still answer my call and text until now. Will i go back to Buttons Heating and Cooling? a big NO! but I will recommend Aire One specially Tony. Thank you.

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2/10

Todd give ma a quote for Ameristar 2 stage Furnace installation was good, thou i noticed that they re use half of black pipe inside the house and they put white pipe outside not sure if it is with in code. My furnace was installed 2016 no issues till last March 19, 2021 it did not heat up fan is running but not heating, called Buttons and told me that labor warranty is done so i need to pay for diagnostic and repair, Jeff technician showed up on the agreed date and found out that High pressure switch is stuck open he was able to fix but he told me it should be replaced and it is not covered by 10 warranty and give me a $327 + HST reason was the contact was corroded due to a leak from the AC evaporator. I dont know what to say i expect them to cover it, they even suggest to replace my AC and I ask Todd to come and give me a quote but lost trust in them so did not buy the AC from them.

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