I can't remember the name of the gentlemen who came, but they were great. They did an excellent job removing the contents from my aunt's house. The house was filled with stuff from when she first bought the house in the 60's!! Michelle was super helpful and responsive and provided me with an accurate quote given the limited pictures I gave her. She took the time to go through the process with me and explained how items would be sorted, recycled, donated, or trashed. The entire process was great. I would hire this company again.