Reviews

0/10

Paid the premium program in 2019. Weed control simply didn't work. Emailed them about the problematic area. The only answer was it's not uncommon to have weeds (exact wording) with no follow-up actions. They forced me to pay for a non-agreed service in 2020. Otherwise, I'll (exact wording) "be inconvenienced with numerous calls, credit rating might be impacted, and dealing with the court system can be time consuming and costly."

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
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Company Response

Here are facts:

1)Our weed control is organic and controls over 100 weeds. Some are tougher to kill and will take more than one season. We never express 100% weed free lawn because of the nature of the organic weed control. We are very straight forward with customers when signing up with our services regarding the weed control process. Customers that stick with our program for many seasons will benefit from 80-95% weed free over the years with a beautiful green lawn.

2)we do not force anyone to pay for services!

3)we advertise our auto renewal policy 8-9 times (6-7 times its printed on every single invoice we leave at customers door, and 2 personal letters pre-season)

4)this customer allowed us to perform 3 services and we have contacted this customer regarding overdue payment prior to visits without stopping us and simply allowed us to continue servicing the lawn before we finally suspended the services after no payment by this customer.

5) We do send everyone that we have serviced and does not pay to Collections - this is standard practice for all business that do not get paid for services rendered.

10/10

Stephen provided an excellent pre and pro sale services. The crew worked hard and cleaned up the debris as much as they could.

Approximate cost of services:
$8,000.00
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Company Response

Hi Sherman, glad to learn that you are satisfied with our services. Customer satisfaction is very important to A+ Roofing Canada. Please enjoy your great looking and long lasting new roof. Cheers!