Had Caco come to my house on June 12 2023. My appointment was for 8am and he showed up at 7:50am. He notified me 30 minutes prior to his arrival which i did appreciate. When he showed up he introduced himself and explained the job he was doing and how he was doing it. What i can appreciate is he would answer any questions i had. More importantly his professionalism is what blew me away. He went around and sealed all the vent, even the big hose used to suck the dirt and debris he would wrap in drop sheets so it wouldnt rub on my wood floors. Futhermore, when the hose was going around corners he would put a blocker so again the hose doesnt rub against the door jam. He spent a good hour just setting up and hand cleaning all the vents before starting up the big vaccume. Once he was done he showed me before and after pictures and i was quite satisfied with the result. After that, he went around with a hand vaccume and cleaned up and dirt and debris that may have blew up from the vent. Overall im very happy with the work and more so impressed with the professionalism of the company and Caco. Ive always been skeptical of duct cleaning companies and ive heard of many bad experiences and watching the CBC marketplace investigation. But i can confidently say they will not disappoint. I would definitely use them again and would recommend them to anyone. On a side note, when it comes to the honesty and integrity of Caco. He accidentally charged me an extra 3 dollars when i was paying on my credit card. I didnt notice this until he came back to my house minutes after leaving and apologizing for the discrepancy. And gave me back 3 dollars immediately. I cant say i know a lot of companies that would retify mistakes like that promptly. So thank you for the great service Caco and your honestly is greatly appreciated.
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- Company Response
Thank you so much,Nick,for the business and the feedback on our Air Duct Cleaning . Glad to be of service. We look forward to serve you again in the future!
Adel Majd and the Air Force Team