Reviews

10/10

I needed to have a piano moved to the house next door. Having used The Canada Movers five years to move it in and having a great all-around experience, I contacted them. While some things change over time I'm happy to say that they haven't with this company. Within minutes of submitting the request Sam reached out for more information and in about 20 minutes everything was confirmed. It's such a pleasure to find a company that's willing to do short moves without an attitude. The crew arrived as scheduled and carefully relocated the piano next door. I highly recommend The Canada Movers.

Approximate cost of services:
$300.00
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Company Response

Thanks you SteveN for posting positive vibes on our moving page. Thank you one more time.

10/10

I had contracted another company the past two years to light up a 45' cedar tree at the corner of the house. They arrived with a van having a bucket lift on the roof. While they went as high as possible, they couldn't reach the top as requested so for 2022 I went looking for a new vendor. I am thrilled to have found Christmas Decor in Oakville. They came out to provide an accurate quote for the job, and committed to reaching to top of the tree. On installation day I was greeted by a large cherry picker in the driveway - these people were serious about backing up our arrangement. The crew arrived to place lights on the 45' cedar, plus the house and a 40" wreath outside the living room. The crew did an amazing job with everything! Even the way they place the lights on the house are different from anyone I've ever used before, but were much more effective. They provide after-install support and are accessible to repair or replace lights without a hassle. Everyone I've engaged with has been very professional, friendly, and timely. Two months later I'm still receiving compliments and gratitude for giving our neighbours "the best decorated tree in the entire area." I'll say that this undertaking was not inexpensive but I finally got the tree as I envisioned it, if not better than expected. I will definitely use Christmas Decor (Oakville) in the future.

Approximate cost of services:
$4,000.00
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10/10

I had a shower drain with a stubborn blockage and called Award Plus based on their reviews. I was not disappointed. Will arrived and quickly assessed the situation. A short time later the problem was cleared and Will was on his way, with no sign hed been there. This will be the company I recommend to my neighbors for their plumbing needs.

Approximate cost of services:
$250.00
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Company Response

Thank you for your great review. We are working hard to keep our customers happy providing excellent service at reasonable price
Thank you for using Award Plus Plumbing
Alex

10/10

I bought a baby grand piano from the neighbour and anticipated some difficulty in locating a company who would have a pleasant attitude about moving it across the street. I had quite the opposite experience with The Canada Movers. Turns out there are several piano moving companies in the GTA. While the HomeStars ranking was very important when determining who I would work with, there were many positive reviews from customers who had also arranged short distance piano moves, including within the same house so these were my first choice to work with. After submitting a request for a quote I received a call within 60 seconds from Sam(?) to go over my request. I only gave a week’s notice, which didn’t phase Sam. Sam gave me a reasonable price and the date needed so done deal. Bogdan and Peter(?) arrived at the agreed time and in short order had the piano dismantled, wrapped and on its way across the street. Quickly it was reassembled and in its new location. The guys were pleasant to work with, tidy and left both sites clean. When we renovate the rooms on that floor I won’t hesitate to contact The Canada Movers to move the piano into storage. Overall, a very positive experience and I highly recommend them.

Approximate cost of services:
$280.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback about our company. We are happy to make your transportation without problems. Always trying our best.

10/10

The whole experience was very smooth! From selecting the products, choosing my delivery date, and finding the bags placed on the X on the driveway on the date expected. The quality of the materials is far superior to what I've received from another supplier - I'll continue to use Big Yellow Bag each spring.

Approximate cost of services:
$374.00
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10/10

In the midst of a windstorm I noticed shingles in the backyard and unfortunately they only matched the ones on our roof. I searched HomeStars and found Mr Roof Repair and their services described exactly what I was looking for. It was late afternoon when the problem occurred so too late in the day to have someone on the roof. Pietro and his colleague arrived on time the next day, in short order had inspected the area, and completed the repairs. Pietro reported on the condition of what was there, and it was a great relief to hear no issues existed and that this was just a case of the winds taking away some of the shingles. He could have told me anything and what basis would I have had to challenge so the honesty speaks volumes about their business practices. Included in the repair fee was an assessment report, and their communication pre- and post- repair were very timely. I highly recommend MrRoofRepair.ca.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi SteveN... Thank you for recognizing our efforts in transparency, reporting and communication. We feel that in our industry, one that is unregulated, transparency, reporting and communication are huge difference makers in providing the type of overall service that you've described. Again, thanks for this. Cheers!

10/10

I've been using Turf Rain for 4 years to open & close our system, something which I had no familiarity with prior to buying this house. Brian and Quincy arrived in the expected time frame, and with only positive reaction, installed an additional sprinkler head which was not part of the original work order. I highly recommend Turf Rain for any sprinkler system issue.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Steve for such a kind review.

10/10

I had left messages for the tree service I used in 2015 however couldn't get a return call. We had several trees requiring pruning, an old stump to be removed and as we're surrounded by trees as old as 45 years, we decided it would be best to do a deep-root fertilization on everything. Our neighbour had a tree pruned which turned out great so I got the contact info and called Davey Tree Expert Co. to schedule an estimate. David came out the next business day and we walked through everything we felt was required and he made additional recommendations as needed. Terry and Andrew arrived the next morning and went about the pruning and stump removal. It was not an easy job as the blue spruce at the deepest part of the property is past the pool so there wasn't a lot of space to maneuver; I was expecting some griping but these guys were totally accepting of the work area. Not only did they do an outstanding job with the pruning, they were also very conscientious on the clean-up. The next day another gentleman arrived for the deep-root fertilization, which also went very smoothly. Overall I was very impressed with the responsiveness not only for the estimate but for the time-frame on the job and the clean-up. Reading HomeStar reviews for other Davey Tree Expert Co. locations, the Mississauga location appears to have a great team that is very responsive to the customer and I highly recommend using this location.

Approximate cost of services:
$1,765.00
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10/10

We met Consumers Choice Home Improvements at the Home Show and were interested in the sliding glass doors they had displayed. After checking out their HomeStars reviews we decided to engage them to replace 3 sliding glass doors. An appointment was made with Pradip to come and quote the job, which went very well - less then what another window company quoted me in 2015. I was advised we were looking at a 7-9 week time frame, which was fine as other renos were underway. I was contacted within a week by Alen to do measurements and about 3 weeks later we were scheduling the installation. Alen and his crew did a great job! The installations were done over two days and the crew arrived on time each day and did a great clean up job afterwards. A follow-up was required as the warehouse provided the installer with the wrong part; I was concerned it could take weeks to get someone in to finish it, yet they were here within 3 business days to finish the last piece. I was impressed by the pricing, the professionalism and timeliness of the installation that I've called them back for a shower window we hadn't thought about and a side-door for the garage. I look forward to having a similar experience as this one.

Approximate cost of services:
$4,825.00
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Company Response

Steve, we love hearing such happy customers share their experience with Consumers Choice - your review has put a smile on our faces! We look forward to working with you on your next project!

10/10

Being by far the closest pool supplies business is how I found Lakeshore Pools, however I had already contracted with another company for opening & closing so I go here to have the water tested and purchase the chemicals. Every time I've been in the shop I've found everyone on the staff to be very helpful and friendly. I wanted to convert our pool to salt water with a system I acquired at a significant discount. The company who did my open/close wouldn't consider doing the installation for fear of warranty responsibility, even though I was willing to waive their responsibility in writing. Getting the conversion done was the last step in a major renovation of the backyard space and I was running out of options for having it done on time. I brought the system into Lakeshore and asked if they'd consider doing the installation. The answer was an easy yes and they were able to schedule the job for my deadline day. On the scheduled day Regan and another tech arrived on time and did the conversion. They were pleasant, did a professional job and left a clean work site when finished. I was charged what I felt to be a very fair price. I'll continue to purchase my supplies from Lakeshore and will be giving them the contract for doing the open/close this next season.

Approximate cost of services:
$325.00
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First Review

8/10

Arctic Spas was one of several exhibitors we met at the HomeShow while exploring hot tub options. Even though we weren't looking at the top of the line, Matthew spent the time we needed to grasp the differences between models and the options available without trying to rush us. A new deck was being built and the builder asked that the hot tub be delivered early so they could ensure the platform was built properly. Tammy was very helpful in working out an early delivery date separate from the installation. On the scheduled installation date the technician Ian was punctual and took me through the things I needed to know about the hot tub as he filled it. Being a first time owner it would have helped if we'd spent more time on this but I wasn't even aware of what questions I needed to ask. A subsequent visit to the shop helped me to get a better understanding of how to manage it based on our frequency of use but I still feel like I'm learning. We're very happy with Arctic Spas and look forward to many years of year-round enjoyment with the hot tub.

Approximate cost of services:
$10,900.00
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10/10

In our new home we needed a turn crank in 2014 for an old wall mount awning over the back deck which is how I found Sunguard Awnings. While I was only there to spend $25 Robert and Michel were happy for me to browse the showroom. You could see that they had a variety of styles for both furniture and awnings available and I appreciated that they gave me an estimate to restore our awning without a hard sell to buy a new one. In spring 2015 with a new deck being built we needed furniture and thought we'd be rehabilitating the awning so off to Sunguard we went. Robert walked us through the furniture and firepit options and we chose Cabana Coast for the sectional and dining table & chairs. We liked that there were a selection of pieces that enabled us to customize the layout to our space. While the dining chairs were back-ordered they kept me informed on the status and worked hard to get us everything else just in time for the backyard 'reveal' party. When the sectional was configured we realised one more piece would be perfect and they were able to quickly fulfill the request. Our guests find the sectional and dining chairs very comfortable and the firepit is a hit on those cool evenings - we've had a few ask for information on the brand. Once the old awning was removed for new siding we hesitated on replacing it with the same structure. Sunguard has a variety of awning options and we'll go back this year to find a shade solution.

Approximate cost of services:
$11,500.00
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Company Response

Hi Steve:
We thank you for the kind review. We are happy that we have successfully helped you enhance your dream backyard with comfortable quality furniture and look forward to working with you to find the best shade solution for your new deck. See you soon !
Michel & Robert

10/10

In the rush of signing the deal on this home we felt the existing drapes, curtains and blinds would suffice for the first year. Within a week of moving in it was clear the style, period and age were not going to work at all. Thinking we'd find the perfect answer for 6 rooms, we made trips to & purchases from a few home decor stores, each just not quite being right and getting returned. We were introduced to Irene and Viggo through the wife of our realtor. Using a professional company hadn't even occurred to us but we wanted to do it right with this home. Irene and Viggo consulted with us at the house and with an objective eye helped us to see what was possible with colour and style - and we had fun doing it. Viggo delivered the drapes and professionally installed them in the time commitment provided when we placed the order, leaving a clean work area. They are beautiful!! The colours, style and length are perfect and they slide on the track systems like butter. Blackout material was added to the 4 bedrooms and do an amazing job. Based on what was offered in the retail stores, we found that we got great value for our dollar in using EkoCouture. These drapes will last for a number of years but should we feel like doing any updates in the future, we won't hesitate to use them again.

Approximate cost of services:
$4,600.00
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Company Response

Thank-you so much for taking the time to write such a great review, we are happy that you like our product.
Irene & Viggo

10/10

We moved outside of Toronto into a house surrounded by many trees. In the first spring we started having appearances of large ants in the kitchen which is when I discovered what carpenter ants are and the danger they present. I found Orkin in HomeStars and decided to give them a chance. I signed up for the yearly service as we were also having a fair number of spiders throughout the house. They were very cooperative and flexible in the scheduling as I needed to coordinate a trip to the groomers for the cats so they'd be out of the house. It was a few back and forth phone calls and not once did I sense any frustration. The technician educated me on carpenter ants and their sources. He pointed out which trees I needed to have pruned away from the house and we discussed the aged wooden deck in the back. After the spraying I took steps to have the trees pruned and we built a new composite deck - there hasn't been a carpenter ant since! I'm very happy with the service of Orkin and would recommend them.

Approximate cost of services:
$325.00
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First Review

10/10

I met Chris when he was doing work for our neighbour and we were doing a make-over to our 40 year old pool. Two days after meeting I was presented with the quote from the pool company for their sub-contractor to convert our fuse box to circuit breakers, upgrade the supply line for a new gas heater plus two lines for torches and build a system to hold the electrical components for the pool, including the light controller. I was stunned at the numbers I was reading. It took them 10 days to prepare the quote and they expected that I would just sign-off, which was not going to happen. As my neighbour was very happy with the quality of work and pricing, I contacted Chris to see if my expectation was out of line or if I was being gouged. Without even being on-site, I could read him the scope of work included in the quote and the soft estimate he gave me was 50% below their quote. Chris has worked extensively with electrical for pools and was very confident that this job wasn't a challenge. Because I didn't use their sub-contractor, the project manager from the pool company did some smack talking to Chris when I was away from the site questioning his skills and qualifications - Chris remained professional and focused on getting the job done. Over the course of having Chris do this work, in addition to subsequent jobs, I've consistently found that he is very conscientious about the quality of his work and his pricing is very fair. Chris shows up when he says he is going to and his work area is very clean when the job is done. I also found that he's one of the few contractors who I've worked with where I can work out what the job is and not worry if I'm not there that it'll be done incorrectly. Chris is also very good at working out solutions to challenges such as working with a finished basement. I highly recommend Chris and Versacon Electric!

Approximate cost of services:
$8,000.00
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4/10

This is a lengthy review but two seasons and $120k isn't like having the windows replaced. Our pool is circa 1971 measuring 20x40 plus an 11ft circle on the corner and has been the most expensive lesson in why I wouldn't waive inspection in the future, especially if there's a pool involved. We met John from Gib-San at the Home Show in 2014. He recognized the pool as a Sanelli and was eager to work with us on designs. We didn't make a commitment but after opening the pool and losing an inch of water overnight I knew we had to move up the pool work. We developed a two year plan with John as the work required was extensive and costly. In year one the plan was to replace the wall tiles, lift the concrete deck and replace it with interloc, remove and clean the coping plus pressure testing of the returns. Of course the pressure test failed so we added replacement of the returns and a new lighting system since the trench would be dug. The original timeframe quoted was 6 weeks, which became a frustrating 3+ months. The on-site Gib-San crew were efficient at their work except when digging the trench and cutting through the backwash line. This wasn't caught until this phase was done and their only offer was to give me 100 ft of hose that I have to roll out to the street - I grit my teeth at them every time I have to backwash. QC'ing of material leaving the warehouse indicates that you have to confirm all material before it's installed. I fortunately was the general contractor for this and had I not been on site we would have ended up with two different shades of tile in the pool and two shades of interloc. Both would have been costly or permanent errors. The real challenge comes from the sub-contractors they bring on site. The tile installer would show up and within a half hour get pulled away from this job by Mario the project manager to work on another job of apparently somebody who was more unhappier than I was. For days he'd say that he'd be done in a week - it took 3.5 weeks. Many times commitments were made by Mario of workers supposedly going to be onsite only to have them no-show. Their interloc sub-contractor didn't wet cut, covering the neighbourhood in dust for days. They did a great job on some of the coping yet poor on a few others. They left us with grey instead of black interloc and their best solution was to blast all the polymer out and walk away. With their sub-contractors come some pretty hefty mark-ups. Example 1: their electrician/gas vendor quote was over $12k for the required work. Three reputable electrician companies, each with an extensive depth of experience with pools all came in a full 50% below the Gib-San quote. Example 2: they quoted $30k to install 750 sq ft of interloc to extend the pool deck and walkway. Another very reputable company installed the interloc for $10k and did a much better job than Gib-San's sub-contractor and who I'll bring back next year to clean up the Gib-San work. Note that Gib-San doesn't appreciate it if you don't use their suppliers - Mario did some light smack talking to my electrician while I was away questioning his knowledge. Mario also tried to pressure him to speed up the work to make up for their short fall in managing resources. I actually had to 'fire' Mario as the PM after this incident and the failed commitments. This year was installing tile on the pool steps and covering the surface with Pebble Tec. The onsite Gib-San crew were very efficient and left a clean site when they were done. The nightmare came when it was time to install the Pebble-Tec. They didn't begin the work until 4pm and had a truck with a noisy generator running in front of the house until 11pm. I didn't understand why they told me a story about having the police called on them at a past job until it got to be 8pm and they were nowhere near finished. We had to go door-to-door and profusely apologize to each of our neighbours for what they were enduring. The crew didn't finish until 2am!! It was suggested a bottle of wine for each neighbour might be in order to which they agreed but nothing was ever delivered. The Pebble-Tec looks great once you've put in 30 days of hard work that they don't tell you about until it's being blown in. When the water was being added a chip came off the wall. I've written to John, who has written to Peter at Pebble-Tec over a month ago and am still waiting for a response. This year's project manager was Mark, who was better but appeared to be a bit more interested in whatever side work he had going on. After last year I was firm when I established a maximum window for the work to be done and it was completed within that timeframe. I discovered that the PM's are commissioned on whatever they can sell you after you've signed the contract, which explained the pressure to replace the skimmer that wasn't part of the deal last year. Overall we love the final product but my opinion is that Gib-San is good at talking and getting you to spend money. I certainly wouldn't say that we got good value for our money or that they're the most effective at managing resources or problem solving. For Gib-San it seems to be about the money and the awards filling the walls.

Approximate cost of services:
$120,000.00
6 of 6 people found this review helpful.
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10/10

The 20-25 ft locust tree was beautiful for about 2 weeks each spring and then became a nightmare for the pool, hot tub and neighbours. The next door neighbour referred Lionsgate Tree Care to me when we reached the point of wanting it removed. Lionsgate does a lot of work in the neighbourhood so it requires a bit of patience but I got a return call with a quote that I felt was fair. It was an additional $150 to have the trunk ground out, which was well worth the expense. The crew arrived as scheduled and within a few hours the tree was gone with the trunk as well. They appeared to be very knowledgeable as they safely worked with each section of the tree. What was amazing was the cleanup. After the crew was gone there were very few signs that a tree had just been removed. Other crews clean up the site when their done but this was unlike anything I'd ever seen. I highly recommend Lionsgate.

Approximate cost of services:
$1,350.00
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8/10

We met Insta-Insulation at the Home Show - drawn to them for the affiliation with Mike Holmes. Shortly after the show Ken came out and up into the attic he went. This was going to be one of those lessons you learn from waiving inspection when buying a house. In addition to light boxes not installed to code and exhaust vents not properly connected, there was a mold issue. Insta-Insulation coordinated days on site with the mold remediation company so that the overall process ran smoothly. The crew was friendly, on time and clean with their work. Months later when new siding was being installed it was discovered that the soffits were packed with insulation. Had I not replaced the siding I wouldn't have had a clue and understood from Ken that this wouldn't be the case after the work was completed. Upon further inspection it was discovered that not all the work I expected to be done was complete. While the salesman wasn't responsive the office was very quick to send Will from Quality Control. It took some time for us to work out where the confusion was on expected vs actual work, but at the end of the day they made it right per the proposal. How a company responds to customer concerns says a lot which is why I'm giving the rating I am and would recommend Insta-Insulation.

Approximate cost of services:
$3,600.00
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Company Response

Hello Steve! I'm sorry to hear that the purchase of your new home left you with some unexpected 'surprises' and a project with lots of moving parts! Your visit to our booth at the home show and the opportunity to be chosen as a trusted member of your reno team is sincerely appreciated. It is always disappointing when additional 'surprises' crop up even after you think you've got them solved and our customer promise is to always stand behind our work! Although it took a little more effort than everyone anticipated, I'm so glad that you contacted us when you realized things weren't quite right after our portion of the project was completed, and gave us i.e. Will the chance to figure out how to get things solved once and for all as quickly and painlessly as possible. We know we're not always perfect but we certainly want to know when we've messed up so we can ultimately deliver as promised. On behalf of the whole team here at Insta, we thank you for your trust, patience, and for sticking with us so that we could "make things right"! Your candid review and sincere recommendation is what makes it a pleasure to do what we do! We are very confident that with your investment in our services that even though the weather outside will get frightful, your home will feel delightful year-round! Sincerely, Crystal - Customer Care

9/10

I've been using Hometurf for the past two years and overall I'm satisfied with their services and the front yard looks great. At times it appears the backyard doesn't get completely treated but with the amount of work done outside the past two summers its taken a hard beating so it'll take me a 3rd season with them to give a final report - the weeds have dropped dramatically however. I generally don't get a heads up that they'll be here except when they're going to aerate the yard but they always leave a full description of any work done.

Approximate cost of services:
$285.00
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Company Response

Hi Steve, Thank you for your review. We are very happy to hear that you have been satisfied with the service over the past few seasons. We look forward to helping you get the back yard to the condition you want! We will call the day prior if you let us know that you would like that service. Just let our office know and we will add the note to your account. Thank you for your patronage!

8/10

I've used TurfRain for seasonal opening & closing for the past two years. I've found them to be very responsive, arrive timely and do their work efficiently - the techs have been good with advice on how to address any 'dry areas'. When I encountered system problems due to a line cut their ability to troubleshoot the problem was lacking a bit and left me to my own devices to get it corrected - but not frustrating enough to turn me off from using them.

Approximate cost of services:
$190.00
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Company Response

Thank You Steve.

10/10

Ken was referred to me by my neighbour after I saw the job he did for her in putting her street address across the top of the garage. With all the projects I managed this year, including siding, I completely forgot about putting the address back on the house. Ken sent me sample fonts and was very patient as we played around with others and consulted friends on what would match the house but not resemble the neighbour's. Once we agreed on a font it was a quick and easy visit for Ken to have the job complete. The address looks classy and I highly recommend him.

Approximate cost of services:
$300.00
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10/10

In 2014 we had a pool deck rebuilt using Interloc and the company who did the job didn't impress me but since they were here again this year to work on the pool they gave me a quote, which I felt was exorbitant. Never having done this as a single job before I didn't know what a legitimate price should be for this kind of work so I did some online searching. One of the results was a blog where people posted their questions about whether or not their quote was reasonable and there were several responses but one person's responses stood out as very intelligent, thorough and objective, which turned out to be Allan. I contacted him for a quote and even though I'm on the complete opposite area of the GTA he willingly came out and gave a quote - a third of the price that the pool company provided. He matched the exact Interloc, the quality of his work was exceptional and his work ethic is admirable. We hadn't discussed any sort of design - what Allan created was perfect and far better than anything we had envisioned. He didn't create large clouds over the neighbourhood with the cutting as the last company did, which was greatly appreciated by all and left a clean job site at the end of each day. I highly recommend Al's Maintenance Services for your Interloc needs and will be hiring him again in 2016 for work on the front of the house.

Approximate cost of services:
$10,000.00
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1/10

We met Paul at the Home Show as we were immediately attracted to the door on display. Needing to replace a set of 40 year old double doors, this one was unique as a side light also opened so we still had space for larger items. Having ordered doors before I knew their pricing was higher than what I've spent in the past, confirmed by their quote for window replacements being 60% higher than reputable competitors, but the door was unique and it's the one we wanted. This spring I did 9 major projects on the house totalling well in excess of $100k. Albern was the first contractor I signed a deal with and they were the last to get the job completed. I left messages, had verbal commitments of a call back that wouldn't happen and experienced a tremendous amount of frustration just trying to get a straight answer on when the door would be installed. Three months after signing the contract they showed up with a door that was 4 inches too narrow. I wasn't given a heads up that someone was ever coming to measure and apparently for the first time in history the person who did the measurements, supposedly having worked there for 30+ years, made a mistake. I urgently needed the door installed so the installer did a great job of building the frame out, as a temporary measure. But you could tell from how well it was finished that they had no desire to give me the full size door I had ordered as they had to order this as a custom size, due to the mis-measurement and didn't want to incur more costs. I was shocked the next day to see they had charged my credit card for the balance less $500, without getting my approval to charge that much or that it was to go on that card. The following week Paul calls to convince me to keep the smaller door and of course they'd discount it. Guess how much of a discount? The $500 of course! That wasn't even in the ballpark of what would have been acceptable for giving up 4 inches of the doorway. For what was supposed to be another two weeks to get the correct sidelights took another two months. Given how many contractors I've worked with this year I would naturally have expected to have some sort of challenge along the way with some of them. All of my vendors were awesome to work with, keeping to their quoted timeframes and delivering a quality product the first time, except one - Albern Windows & Doors. We love the door and have had lots of compliments which is why I'm giving them 1 star. There are many other choices for windows and doors, I will not be using them in the future nor would I recommend them.

Approximate cost of services:
$8,500.00
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10/10

We requested a quote after a conversation with Bath Solutions at the Home Show. Guy made an appointment shortly afterwards and gave me a quote I felt was fair and competitive. The job was scheduled as committed and it was easy to make a late modification to the shower assembly. When the wall was open one crewman saw material that he felt was possibly asbestos based on the age of the house and work came to a halt. Guy was on site immediately and we talked about the possibilities. A year prior all the old insulation was removed and new was blown in. We confirmed with the insulation company that most certainly there would have been some to fall down the walls and it matched exactly to the online photos of this insulation type, but he still wasn't 100% comfortable, which was fair and his choice was respected. The next day a new crew was here who did an excellent job. Before Bath Solutions the shower was 'no-mans' land for the year since buying the house - I now have an ensuite shower that looks sharp and will last for many years. I greatly appreciated Guy's responsiveness to problem solving and would recommend Bath Solutions if you're looking to give your shower a new life.

Approximate cost of services:
$6,000.00
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10/10

I had another company in for a new front door and asked them to quote windows as well. The door was unique to them and exactly fit our needs however the window quote was exorbitant. I searched HomeStars and found Global Window & Doors - the rating and reviews convinced me to call. They were on site quickly and gave me a quote that was exactly in line with my expectations - more than 60% lower than the other guy. The salesman even kept us from overspending on sliders that apparently still have some life to them. When the crew arrived I had a concern that the job wouldn't be done in one day - was I wrong. They were very efficient and the job was complete by day's end, including frames, with a clean job site when they left. Many tradesmen on site since have complimented the windows and the workmanship, including some in the same sector. I'll definitely call them when it's time to replace those sliders.

Approximate cost of services:
$8,000.00
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10/10

We met this company at the Home Show - the garage door they had on display immediately attracted us to their booth as the perfect door. Shortly after the show Donovan was on site taking the measurements. The door was installed a few weeks later and it looks great! We've had MANY compliments - including from the many tradesmen we've had on site since - they all ask about the garage door, even the sales guy selling me a new front door. I would definitely recommend them.

Approximate cost of services:
$2,600.00
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10/10

We met Forest Fence & Deck at the Home Show, amongst many, and based on past experience didn't have much expectation of follow-up,afterwards. Within 3 days they showed that they were a different kind of company by coming on site and beginning the quote process. We weren't sure of what the design should be as we were adding in a hot tub. Dave gave us a great design and willingly incorporated our tweaks to what has turned out to be an awesome Trex composite deck. Gary and Simon are extremely talented at their work; also very conscientious with maximizing their work day. With most contractors if there's a hint of rain you won't see them for the day. These guys would see that it was going to stop raining at noon and be here at 11:30 to be ready when it stopped - a very honourable work ethic plus great pride in their craftsmanship. They even did cutouts on the floor boards for the hot tub shell so it looks built in rather than dropped in. It's been nothing but rave compliments from friends and neighbours as we now have an awesome entertainment space. We highly recommend the guys at Forest and will be using them again for the fence.

Approximate cost of services:
$30,000.00
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Company Response

Hi Steve, thank you for taking the time to review your experience! We loved reading about how you and your family and friends are enjoying your space!
- Forest Team

10/10

I have used Cain for 3 major projects on our 'renovated' home. I was impressed by the work he did for a neighbour and we were needing to do some lighting updates, crown moulding, new front door, closet doors, change a vanity, rebuild a 2 person shower stall, a built-in cabinet and fence repair/build. I have found Cain to be thorough in his work, explaining why/why not we should do something and being respectful of our home by cleaning up at the end of the day. He was extremely patient with surprises in the old shower and very reasonable in rectifying the additional labour requirement. I also found him to be very ethical in his recommendations. Cain agreed to install a vanity we purchased at a national retailer at a great price. At the point of install he told us that while he had installed it for a previous client, after only 6 months of limited use the veneer was peeling. He referred me to a local supplier and I found exactly what we were looking for. I could trust him with the keys to our home without concern and he consistently followed up to ensure everything was working as planned. I highly recommend Cain and will use him again for any future work.

Approximate cost of services:
$14,500.00
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1/10

I attempted to use this company to replace a damaged shower door that they had originally installed 6 years earlier and they're local to me. I don't know what the problem was but I got tired of the excuses as to why I wasn't get a call back or an official quote. While I attempted to work with local I was much better off using the first company that appeared on my Internet search. This company does measurements with a tape measure and the company I ended up using came in with laser devices to ensure a proper fit.

Approximate cost of services:
$750.00
2 of 2 people found this review helpful.
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10/10

I tried working with a company in my area however the lack of professionalism when compared to this company were night and day. Where the local guy showed up with a tape measure, this technician measured everything with laser for a perfect fit. The price was exactly what I was expecting and their timeliness and attention to detail were impeccable.

Approximate cost of services:
$750.00
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10/10

While it took longer than expected for a scheduled date, Domenic and his team were extremely professional in how they approached the work and how the job was completed. I would definitely use this company again.

Approximate cost of services:
$3,900.00
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Company Response

Thanks Steve! --Andy