Have been trying for almost 3 weeks to order some trim & doors and simply cannot get anyone to respond to their emails much less answer the phone. One of the sales guys or the admin answers their emails periodically but not how to actually pay and place the order. I finally gave up and went to an alternative supplier where the experience was a 10/10.
Beware of LCPE Experts. Emilio charms and bullies his way into getting the contract, demands half up front, but then fails to deliver. Shows up for a few hours a week, if at all. Has every creative excuse in the book why he didn't show up. Started my ensuite bathroom May 1st and 10 weeks later it's still not finished. Toilet and shower both leak. He walked out and left me with a mess to clean up. Apparently he has a history of doing this, walking away when the going gets tough and he doesn't know how to fix the issues. He is extremely unreliable, disorganized and the most unprofessional "contractor" I have had the displeasure to work with. He is just amateur playing at contractor. Save yourself lots of money and a huge headache - AVOID HIM AT ALL COSTS.
